Pharmacy Accuracy Checking Technician

MANUAL; Wallingford (CT); On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

Private medical insurance

Gym and wellness benefits

Cycle-to-work scheme

Electric car scheme

25 days holiday

Parental leave and flexible working

Job summary

Voy is hiring a Pharmacy Accuracy Checking Technician (ACT) on-site in Wallingford. You will check prescriptions with precision, support daily dispensary operations, and report to the Responsible Pharmacist.

This role emphasizes patient safety, regulatory compliance, and collaboration with cross-functional teams. The successful candidate will hold GPhC registration, ACT qualification (or be enrolled in accredited training), and thrive in a fast-paced, safety-conscious environment with flexible

Qualifications

• Be registered with the GPhC as a pharmacist regulator.
• Hold a recognised ACT qualification or be actively enrolled in accredited ACT training.
• Demonstrate high levels of professional expertise and patient safety.
• Able to work to strict deadlines while maintaining safety and compliance.
• Passion for pharmacy and customer care.
• Collaborative team-oriented approach and excellent communication with customers.
• Solid knowledge of pharmacy operations and national/local services.
• Excellent face-to-face communication skills for diverse patients.
• Flexible working hours to meet business needs.

Responsibilities

• Follow SOPs and operational guidelines.
• Maintain compliance with practice standards.
• Check dispensed prescriptions and dispatch orders to couriers.
• Manage near misses and implement corrective actions.
• Work with Risk and Safety to root cause incidents.
• Coordinate with Service and internal teams to ensure timely dispatch.
• Contribute to service development and patient experience improvements.
• Train and develop pharmacy staff with Pharmacy Manager.
• Collaborate with Pharmacy Manager and Supply Chain to manage inventory.

Skills

Attention to detail

Team collaboration

Communication with customers

Professionalism & safety

Education

GPhC registration

ACT qualification

Job description

We are looking to hire a GPhC-registered Pharmacy Accuracy Checking Technician (ACT) to accurately check prescriptions and support the efficient day-to-day running of our dispensary based on-site in Wallingford, Oxfordshire. You will have significant responsibility and autonomy for ensuring patient safety and will report to the Responsible Pharmacist. This is an ideal role for someone who takes pride in precision, patient safety, and thriving within a fast-paced, regulated environment. If you have a keen eye for detail and a passion for getting it right every time, this role is for you!

What You’ll Be Doing

• Follow our Standard Operating Procedures (SOPs) and Operational guidelines.
• Maintaining compliance with our practice standards.
• Checking dispensed prescriptions and sending out orders via our couriers.
• Managing the Pharmacy near misses and creating action plans.
• Working with the Risk and Safety team to root cause and resolve incidents.
• Working proactively with Service and other internal teams to ensure orders are dispatched in a timely manner.
• Proactive problem-solving and innovation, contributing towards service development and patient experience.
• Working with the Pharmacy Manager to train and develop the Pharmacy workforce.
• Collaborating with the Pharmacy Manager and Supply Chain team to manage inventory.

What We Need From You

• You must be registered with the pharmacy regulator (GPhC).
• Hold a recognised Accuracy Checking Technician (ACT) qualification (or active enrolment in an accredited ACT training programme).
• Demonstrate high levels of professional expertise.
• Confident working to strict deadlines while maintaining the highest standards of safety and compliance.
• Have a passion for pharmacy and providing the best care for our customers.
• Have a love of working collaboratively with a team-centred approach.
• Have excellent knowledge of pharmacy operations and provisions of national and local services.
• Role model communication skills; you will hold excellent face-to-face interactions to effectively meet the varied needs of customers and patients in pharmacy.
• Be flexible in your working hours to suit the needs of the business.

What We Offer

• Competitive salary
• Health & Wellness: Private medical insurance, plus gym and wellness benefits via Wellhub
• Culture: A fun, friendly, and motivated working environment with shared goals
• Perks & Schemes: Cycle-to-work scheme and electric car scheme
• Time Off & Support: 25 days holiday, generous parental leave, and flexible working policies
• Growth Potential: An opportunity to join in the early stages of one of the most promising scale-ups in the healthcare space

Our interview process

• An initial screening call with recruitment.
• An onsite 2 hour trial and interview with a Production Manager, Pharmacist and or the Senior Operations Manager.

Healthcare is broken. We're fixing it - and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?