Office Manager (9-month Maternity Cover)

MANUAL; Wallingford (CT); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Private medical insurance

Wellhub wellness benefits

Cycle to work scheme

Electric car schemes

25 days holiday

Job summary

MANUAL is seeking an Office Manager to lead the day-to-day running of the office at our Wallingford location. This is a hands-on role responsible for labour planning, stock, office maintenance and liaison with suppliers and contractors.

You will own scheduling, overtime tracking, and ensure cost-effective operations while maintaining a clean, well‑organised space and a smooth day‑to‑day workflow. This 9-month maternity cover offers a dynamic, fast-paced environment.

Qualifications

• Experience in office operations, facilities or administrative functions.
• Strong organisational skills and attention to detail.
• Experience with labour planning or scheduling is desirable.
• Ability to manage purchase orders and inventory processes.
• Fast-paced environment requires proactive problem solving and communication.

Responsibilities

• Plan labour and scheduling for the office and support team.
• Oversee overtime tracking, authorisation and cost control.
• Liaise with agencies, suppliers and contractors for labour and services.
• Raise purchase orders, chase approvals and ensure timely delivery of supplies.
• Maintain a clean, well-organised office and smooth day‑to‑day operations.
• Identify process improvements to increase efficiency across office operations.

Skills

Office operations

Facilities management

Administrative functions

Labour planning

Scheduling

Stock & inventory

Vendor liaison

Problem solving

Communication skills

Job description

The Opportunity

We're hiring an Office Manager to lead the day-to-day running of the office based at our pharmacy location in Wallingford, Oxfordshire. You'll be responsible for the people planning behind it, the supplies and equipment that keep everyone working, the suppliers and contractors who service the space, and the standards it's held to.

This is a hands‑on ownership role, not an admin seat. You'll be the person who knows who's scheduled tomorrow, whether that overtime was authorised, when the coffee is about to run out, and which contractor still hasn't been back. You’ll report to the Operations Manager.

If you want a fast‑paced, growing office you can genuinely bring structure to – and the autonomy to do it – read on.

Please note, this is a 9-month fixed term contract (maternity cover).

What You’ll Own

Labour and scheduling

• Labour planning for the office and support team, making sure the right people are scheduled at the right times.
• Overtime planning end to end: tracking hours, and ensuring overtime is authorised, accurate and cost‑effective.
• Agency labour — liaising with suppliers, managing hour recording, and keeping the numbers straight.

Supplies, stock and purchasing

• Raising purchase orders for office supplies and equipment, and chasing approval and delivery so nothing stalls.
• Replenishing coffee and related supplies, so the office never runs short.
• General stock keeping and reconciliation of office supplies.

The office itself

• A clean, tidy and well‑organised office at all times.
• Ancillary organising tasks: meeting room set‑up, post and deliveries, and general office admin as needed.
• Acting as the main point of contact for facilities and office‑related queries, keeping the day‑to‑day running smoothly.

Suppliers and improvement

• Liaising with third‑party suppliers and contractors for office maintenance, equipment servicing and deliveries.
• Identifying and implementing process improvements that increase efficiency across office operations.

Who You Are

• Experience in office operations, facilities or administrative functions.
• A keen eye for detail and strong organisational skills.
• Confidence raising and managing purchase orders, and working with stock and inventory processes.
• Experience with labour and overtime planning or scheduling.
• The ability to handle and prioritise a varied workload in a fast‑paced environment.
• A proactive approach to problem‑solving and process improvement.
• Strong communication skills and confidence liaising with suppliers and contractors.

What We Offer

• Competitive salary (to be confirmed)
• Private medical insurance
• Gym and wellness benefit via Wellhub
• Cycle to work and electric car schemes
• 25 days holiday, generous parental leave and flexible working
• Annual company retreat
• A fun and friendly working environment with motivated colleagues working towards the same goal
• A genuinely early seat at one of the most promising scale‑ups in healthcare

Interview process

We aim to move quickly and will give you a decision at every stage.

• Application review — we read every application and respond within one week.
• Screening call, 20 mins (virtual) — with the Recruiter
• Hiring Manager interview, 60 mins (on‑site) — with our Pharmacy Operations Manager and Office Manager, on your core experience and fit. This will be a more in-depth conversation covering office management scenarios and stakeholder liaison. Bring examples of how you've brought order to a busy office.

Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way.

In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way).

Ready to join us and change how healthcare feels for millions of people?