Warehouse Operations Supervisor: Lead, Train & Improve

WESCO Distribution; Buena Park (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

WESCO Distribution in Buena Park, CA seeks a Supervisor - Operations to oversee multiple warehouse departments. You will supervise receiving, picking, packing, shipping, and related processes, while coaching associates and ensuring adherence to company policies and safety standards.

You will work with the manager to optimize workflows, monitor performance metrics, and develop training programs to maintain high service levels for customers. Strong leadership and communication are essential.

Qualifications

• High School Diploma or Equivalent required.
• Forklift certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Strong knowledge of inventory control processes.
• Strong communication and interpersonal skills.
• Ability to operate a forklift or obtain certification.
• Basic computer skills.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and takes corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Team leadership

Communication

Time management

Attention to detail

Team collaboration

Education

High School Diploma or Equivalent

Tools

Forklift Certification

Job description

WESCO Distribution in Buena Park, CA seeks a Supervisor - Operations to oversee multiple warehouse departments. You will supervise receiving, picking, packing, shipping, and related processes, while coaching associates and ensuring adherence to company policies and safety standards.

You will work with the manager to optimize workflows, monitor performance metrics, and develop training programs to maintain high service levels for customers. Strong leadership and communication are essential.