Warehouse Operations Supervisor: Lead Teams & Elevate Efficiency

WESCO; Alsip (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

Wesco in Alsip, IL is seeking a Supervisor - Operations to oversee multiple warehouse departments including receiving, picking, packing, and shipping. You will train and coach associates, report to a Manager or Senior Manager Operations, and prepare teams to meet customer requirements.

You will develop processes, monitor performance metrics, ensure safety, and maintain accurate records while fostering a collaborative work environment.

Qualifications

• High School Degree or Equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or obtain certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implement training certification programs and ensure warehouse employees receive training.

Skills

Forklift operation

Team leadership

Inventory control

Communication skills

Time management

Attention to detail

Problem solving

Education

High School Degree or Equivalent

Job description

Wesco in Alsip, IL is seeking a Supervisor - Operations to oversee multiple warehouse departments including receiving, picking, packing, and shipping. You will train and coach associates, report to a Manager or Senior Manager Operations, and prepare teams to meet customer requirements.

You will develop processes, monitor performance metrics, ensure safety, and maintain accurate records while fostering a collaborative work environment.