Warehouse Operations Supervisor

GEODIS; Pflugerville (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance (

401k match

Paid maternity/paternity leave

Career development opportunities

Employee discounts

Mental health resources

Volunteer opportunities

Job summary

GEODIS is hiring a Warehouse Operations Supervisor Final Mile in Pflugerville, TX. You will oversee dock operations, dispatch drivers, and coordinate with independent contractors to ensure on-time deliveries. This role requires hands-on leadership in a fast-paced 3PL environment.

You will use DispatchTrack or similar tools, maintain records, support the operations manager, and reinforce safety and service standards while identifying process improvements.

Qualifications

• Minimum 2 years of final mile, warehouse, or distribution center experience.
• Prior lead, dispatcher, or supervisory experience preferred.
• Experience with independent contractors or third-party carriers preferred.
• Experience with delivery management or routing software (e.g., DispatchTrack) preferred.
• PC literate with Microsoft Outlook, Word, and Excel.

Responsibilities

• Assist in running loadout on the client's dock, staging freight, and dispatching trucks on time.
• Support the Assistant Operations Manager with daily stand-ups and route assignments.
• Monitor dispatch operations, track routes, escalate exceptions, and communicate with drivers.
• Provide first-line response to client issues; escalate when needed.
• Oversee contractor end-of-day check-in, paperwork review, and returns process.
• Maintain accurate records in the delivery management platform (DispatchTrack).
• Assist with independent contractor recruiting and onboarding.
• Cover operations in absence of managers to ensure continuity.
• Enforce company and customer policies, safety, and service standards.
• Identify and suggest process improvements.

Skills

Final mile experience

Leadership

Communication

Problem solving

MS Office

Tools

DispatchTrack

Job description

Warehouse Operations Supervisor Final Mile

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Assists in running loadout on the client's dock, including staging freight, verifying manifests, and ensuring trucks are dispatched on time
• Supports the Assistant Operations Manager in conducting daily stand-up with independent contractors, communicating route assignments, service expectations, and
  safety topics
• Monitors dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field
• Provides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when required
• Oversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns process
• Maintains accurate records in the delivery management platform (e.g., DispatchTrack), including route completion, exceptions, and returns
• Assists with independent contractor recruiting activities, including onboarding paperwork, orientation, and tracking compliance documentation
• Covers the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service execution
• Enforces company and customer policies and procedures, including safety, uniform, and service standards
• Identifies and recommends process improvements to the Assistant Operations Manager

Requirements

• Minimum 2 years of related final mile, warehouse, or distribution center experience
• Prior lead, dispatcher, or supervisory experience preferred
• Experience working with independent contractors or third-party carriers preferred
• Experience with delivery management or routing software (e.g., DispatchTrack)
  preferred
• PC literate with experience using Microsoft Outlook, Word, and Excel

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community.
• + more!