Manager Operations - Final Mile

INNOVATIVE DELIVERS LLC; Royal Pines (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Career development programs

401(k) / retirement plan

Job summary

GEODIS, a global 3PL, is seeking a Distribution Center Operations Manager in North Carolina. You will oversee inventory integrity, order fulfillment, and movement of goods in and out of the distribution center, ensuring safety, efficiency, and customer satisfaction.

You will lead staff, coordinate with other functions, manage budget/P&L, and partner with engineering on warehouse layout and product placement. Expect to drive operational excellence and regulatory compliance.

Qualifications

• Experience with warehouse management systems preferred.
• Experience with labor management systems and productivity initiatives preferred.
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to read and interpret general business materials and regulations.
• Ability to write reports and procedures.
• Ability to present information to managers, clients, and the public.
• Ability to solve practical problems with limited standardization.

Responsibilities

• Establishes and leads operational procedures for incoming/outgoing shipments, materials handling, and inventory accuracy.
• Maintains physical condition of warehouse and equipment.
• Submits repair and replacement requests for equipment.
• Coordinates warehouse activities with customer service and sales.
• Partners with customers to sustain high satisfaction through communication and follow-ups.
• Ensures safe operation with sanitation, maintenance, safety, and security standards.
• Drives excellence across warehouse areas and with warehouse management systems.
• Leads operations and mitigates barriers to success.
• Collaborates with engineering on warehouse layout and product placement.
• Monitors KPI to ensure profitability and productivity of the DC.
• Oversees staffing, training, coaching, and development of employees.
• Reports hours worked to payroll weekly and handles hiring/training.

Skills

WMS experience

Labor management

PC literacy

Communication skills

Tools

MS Office

Job description

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Our hybrid work schedule requires team members to be in the office four days per week, with the flexibility to work remotely one day each week.

Position Summary:

The Distribution Center Operations Manager is a key member of the leadership team responsible for overseeing all aspects of warehouse operations as it pertains to inventory integrity, order fulfillment and the movement of goods in and out of the distribution center.

Your role on the team:

• Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current
• Ensures the physical condition of warehouse and equipment are properly maintained
• Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
• Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
• Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
• Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
• Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
• Leads an efficient and successful operations while successfully mitigating any barriers to success
• Partners with engineering to implement and maintain proper layout of warehouse and product placement
• Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
• Ensures adequate staffing, training, coaching and development for employees
• Reports employees' hours worked to Payroll on a weekly basis
• Provides hands on management of the distribution center including interviewing, hiring, and training
• Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
• Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
• Effectively manages the budget and P&L of the operation
• Addresses complaints and resolves problems
• For food accounts, incumbent is responsible to report food safety problems to senior management to
  initiate action

What you need:

• Experience with warehouse management systems preferred
• Experience with labor management systems and productivity initiatives preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, reach with hands and arms. The employee is required to stand, walk, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

What you gain from joining our team:

• Access wages early with the Rain financial wellness app.
• Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Opportunities to volunteer and give back to your community
• + more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.