Operations Manager

Material Handling Resources, LLC; Schriever (LA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid parental leave

Telemedicine

Job summary

GEODIS, a global 3PL, is seeking an Operations Manager in the United States to oversee warehouse activities, including inventory integrity, order fulfillment, and inbound/outbound movement. You will lead procedures, ensure equipment maintenance, and coordinate with customer service and sales to optimize operations.

You will drive staffing, training, and development; monitor KPI performance; ensure safety and compliance; and collaborate with engineering on layout and product placement to boost

Qualifications

• Experience with warehouse management systems (WMS) and labor management systems.
• Lean certifications or process improvement exposure preferred.
• Proficient PC skills including Word, Excel, Outlook and PowerPoint.
• Ability to read, analyze and interpret business data and procedures.
• Strong written and verbal communication; able to present to groups of managers.

Responsibilities

• Establishes and leads operational procedures for incoming/outgoing shipments and inventory control.
• Maintains physical condition of warehouse and equipment and coordinates repairs.
• Coordinates with customer service and sales for aligned operations.
• Partners with the customer to maintain high satisfaction and timely follow-ups.
• Ensures safe operation and compliance with sanitation, safety, and security standards.
• Oversees warehouse KPI monitoring to ensure profitability and productivity.
• Drives layout improvements and product placement with engineering teams.
• Manages staffing, training, coaching and development; oversees payroll reporting.
• Addresses complaints and resolves problems; supports budget and P&L management.
• For food accounts, reports safety issues to senior management.

Skills

Warehouse management systems

Labor management systems

Lean certifications

PC literacy

Microsoft Word

Excel

PowerPoint

Reading and interpreting procedures

Report writing

Presenting to management

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Manager Operations

The Operations Manager is a key member of the leadership team responsible for overseeing all aspects of warehouse operations as it pertains to inventory integrity, order fulfillment and the movement of goods in and out of the distribution center.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current


• Ensures the physical condition of warehouse and equipment are properly maintained


• Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons


• Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales


• Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests


• Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security


• Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems


• Leads an efficient and successful operations while successfully mitigating any barriers to success


• Partners with engineering to implement and maintain proper layout of warehouse and product placement


• Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center


• Ensures adequate staffing, training, coaching and development for employees


• Reports employees' hours worked to Payroll on a weekly basis


• Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture


• Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable


• Effectively manages the budget and P&L of the operation


• Addresses complaints and resolves problems


• For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

What you need:

• Experience with warehouse management systems preferred


• Experience with labor management systems and productivity initiatives preferred


• Lean certifications preferred


• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint


• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations


• Ability to write reports, business correspondence, and procedure manuals


• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public


• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists


• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team:

• Access wages early with the Rain financial wellness app


• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!


• Health, dental, and vision insurance after 30 days of employment


• 401k match


• Paid maternity and parental leave


• Access to career development, employee resource groups, and mentorship programs


• Employee discounts


• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app


• Free financial wellness programs


• Daycare discount program


• Opportunities to volunteer and give back to your community


• + more!