Manager Operations - Final Mile

Material Handling Resources, LLC; Lumberton, Northern (NC, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Career development

Job summary

GEODIS, a global 3PL, seeks an Operations Supervisor for Final Mile in Lumberton, NC. The role oversees warehouse operations, inventory integrity, and order fulfillment, driving efficiency and service excellence across the distribution center.

Hybrid schedule: four days in the office and one remote day per week, with a focus on leadership and collaboration with customer teams to meet performance goals.

Qualifications

• Experience with warehouse management systems preferred.
• Experience with labor management systems and productivity initiatives preferred.
• Lean certifications preferred.
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to read, analyze, and interpret general business materials and regulations.
• Ability to write reports and present information to managers and clients.

Responsibilities

• Establishes and leads operational procedures for verification of shipments and inventory control.
• Maintains physical condition of warehouse and equipment.
• Coordinates with customer service and sales on warehouse activities.
• Partners with the customer to maintain high levels of satisfaction and address concerns.
• Ensures safe operation and compliance with sanitation, safety, and security standards.
• Oversees warehouse KPIs to support profitability and productivity.
• Manages staffing, training, and development; interviews and hires.

Skills

People management

Analytical skills

Communication

Problem solving

Compliance awareness

Tools

Warehouse management systems

Labor management systems

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Operations Supervisor - Final Mile

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Our hybrid work schedule requires team members to be in the office four days per week, with the flexibility to work remotely one day each week.

Position Summary:

The Distribution Center Operations Manager is a key member of the leadership team responsible for overseeing all aspects of warehouse operations as it pertains to inventory integrity, order fulfillment and the movement of goods in and out of the distribution center.

Your role on the team:

• Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current
• Ensures the physical condition of warehouse and equipment are properly maintained
• Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
• Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
• Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
• Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
• Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
• Leads an efficient and successful operations while successfully mitigating any barriers to success
• Partners with engineering to implement and maintain proper layout of warehouse and product placement
• Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
• Ensures adequate staffing, training, coaching and development for employees
• Reports employees' hours worked to Payroll on a weekly basis
• Provides hands on management of the distribution center including interviewing, hiring, and training
• Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
• Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
• Effectively manages the budget and P&L of the operation
• Addresses complaints and resolves problems
• For food accounts, incumbent is responsible to report food safety problems to senior management to
  initiate action

What you need:

• Experience with warehouse management systems preferred
• Experience with labor management systems and productivity initiatives preferred
• Lean certifications preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, and feel. The employee frequently is required to stand, reach with hands and arms. The employee is required to stand, walk stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

What you gain from joining our team:

• Access wages early with the Rain financial wellness app.
• Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more!