Warehouse Operations Manager

Spreetail; Tacoma (WA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Generous vacation policy

Paid time-off for wedding week

Parental leave and family support

Health & wellness benefits

Job summary

Spreetail is seeking a Warehouse Operations Manager in our Tacoma, WA warehouse to design and lead a high-velocity fulfillment operation. You will bridge strategy and floor execution, building leaders and teams of leaders to push order transit time, quality, and accuracy.

You will partner with global supply chain leadership to scale the operation, develop analytics tools, and drive cost reductions while maintaining a safety-first, high-performance culture.

Qualifications

• Minimum of 5+ years in a leadership capacity.
• Experience leading large-scale operations (50+ team members).
• Track record of building high-performance teams.
• Strong data-driven decision making and analytics experience.
• Experience in high-volume fulfillment or distribution.

Responsibilities

• Design and develop analytics models and tooling to optimize inventory and procurement.
• Oversee tools like ROB, NPR, Inventory Control Tower, and Inbound/Freight Optimization.
• Ensure SLA-driven response to insights and tooling requests.
• Monitor inventory levels and develop predictive analytics for key metrics.
• Provide data-driven insights for ad hoc inventory decisions.

Skills

Leadership

High-volume fulfillment

E-commerce

Data analytics

Inventory management

Bar Raising

Radical Candor

Global supply chain

People management

Tools

ROB (Replenishment Open to Buy)

NPR (New Part number Research)

Inventory Control Tower

Inbound/Freight Optimization

Job description

Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com .

Spreetail is rapidly expanding, and we are looking for a Warehouse Operations Manager in our warehouse to be a primary architect of our fulfillment growth. This isn't just about moving boxes; it's about building leaders and teams of leaders. You will lead a high-velocity operation, relentlessly pushing the boundaries of order transit time, delivery quality, and accuracy. As a key partner to our global supply chain leadership, you will bridge the gap between high-level strategy and floor-level execution to ensure we stay ahead of the e-commerce curve.

How You Will Achieve Success

• Design and develop advanced analytics models and tooling infrastructure to optimize inventory levels and procurement.
• Oversee and enhance tools like ROB (Replenishment Open to Buy), NPR (New Part number Research), Inventory Control Tower, and Inbound/Freight Optimization for efficient order quantity generation and allocation. Develop new tools required for new business pursuits or advancing current operations.
• Ensure prompt response to business insights needs and tooling requisitions, adhering to a n SLA set response window.
• Continuously monitor inventory levels and performance through advanced data analytics. Work to produce predictive analytics models that the reporting teams can utilize to support key inventory metrics 1+ years in advance (COH, Receipts, OOS, Inventory Turn, Lost Sales, Allocation %, etc.).
• Provide data-driven insights for ad hoc inventory decisions, supporting the inventory management team with necessary data and tools. Ensure the analysis explains business drivers ($s) vs. count metrics.

What Experiences Will Help You In This Role

• Multiple years of progressive experience in high-volume fulfillment, manufacturing, or distribution; e-commerce expertise is strongly preferred to navigate our unique pace and customer-centric complexity.
• A minimum of 5+ years in a leadership capacity, with a demonstrated ability to transition from tactical oversight to high-level strategic planning and execution.
• A track record of successfully leading large-scale operations (headcounts of 50+ team members) across single or multi-site environments, maintaining operational integrity during rapid growth and seasonal peaks.
• Expert-level skill in identifying, assessing, and onboarding "Bar Raising" talent. You have a disciplined approach to recruitment that ensures every hire elevates the existing team’s capabilities.
• A demonstrated commitment to Radical Candor - the ability to provide and solicit direct, actionable feedback (both constructive and reinforcing) across all levels of the organization to drive continuous improvement.
• Experience managing complex labor and capacity models to balance fluctuating global inbound freight with rigorous, on-time outbound shipping expectations.
• A history of building and protecting a high-performance culture rooted in "Extreme Ownership," transparency, and a safety-first mindset.

$80,000 - $105,000 a year

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $80,000/year to $105,000/year. Pay is based on a number of factors including geographic market location and may vary depending on job-related knowledge, skills, and experience. Spreetail is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited.

What You Can Expect From Us

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package .
• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [email protected] .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.