Warehouse Operations Manager

DSJ Global; New York (NY); On-site; USD 110,000 - 180,000; Full time

Job summary

DSJ Global seeks a hands-on Warehouse Operations Manager to oversee distribution, warehouse operations, and inventory management with an emphasis on safety and continuous improvement. The role drives operational excellence, process modernization, and accountability while respecting the culture of a family-owned business.

The ideal candidate has extensive experience managing high-volume distribution, inventory accuracy, and team effectiveness.

Qualifications

• 10+ years of leadership experience in distribution, warehouse operations, and logistics.
• Experience with inventory control functions, cycle counts, and reconciliations.
• Proven ability to improve inventory accuracy, warehouse productivity, and operational performance.
• Experience using ERP and/or WMS platforms.

Responsibilities

• Oversee daily warehouse and distribution activities including receiving, storage, picking, shipping, and delivery.
• Improve workflow, space utilization, productivity, and operational efficiency.
• Ensure staffing and scheduling aligns with business demands and goals.
• Identify bottlenecks and implement sustainable improvements.
• Establish KPIs and reporting for warehouse, inventory, safety, and transportation performance.

Skills

Leadership

Operations

Logistics

Warehouse management

Inventory control

Process improvement

ERP/WMS

DOT compliance

Education

Bachelor's degree in supply chain/logistics

Tools

ERP/WMS

Job description

An established, family-owned distribution company is seeking a hands-on Warehouse Operations Manager to oversee distribution, warehouse operations, inventory management, transportation, and safety. This leader will drive operational excellence, improve structure and accountability, and help modernize processes while respecting the culture and experience that have contributed to the company's success. The ideal candidate brings extensive experience managing high-volume distribution and inventory operations, with a proven ability to improve warehouse performance, inventory accuracy, and team effectiveness.

Key Responsibilities

Distribution & Warehouse Operations

• Lead daily warehouse and distribution activities, including receiving, storage, replenishment, picking, shipping, and delivery.
• Improve workflow, space utilization, productivity, and operational efficiency.
• Ensure staffing and scheduling align with business demands.
• Identify operational bottlenecks and implement sustainable improvements.

Inventory Management

• Own inventory accuracy and inventory control processes.
• Manage cycle counts, physical inventories, reconciliations, and discrepancy resolution.
• Improve location management, inventory visibility, and material flow.
• Utilize ERP/WMS systems to drive accountability and performance.

Safety & Compliance

• Promote a strong safety culture and ensure adherence to established standards.
• Maintain employee training, process discipline, and regulatory compliance.
• Ensure a clean, organized, and professional warehouse environment.

Systems & Performance Management

• Support the transition to more structured, data-driven operations.
• Establish KPIs and reporting for warehouse, inventory, safety, and transportation performance.
• Develop SOPs and leverage data to drive continuous improvement.

Transportation & Logistics

• Oversee delivery operations, fleet activity, routing, and carrier relationships.
• Monitor transportation costs and identify efficiency opportunities.
• Ensure compliance with DOT and transportation regulations.
• Lead, coach, and develop warehouse employees and drivers.
• Establish clear expectations and accountability.
• Build a culture focused on safety, teamwork, continuous improvement, and operational excellence.
• Drive change effectively while maintaining employee engagement and trust.

Qualifications

• 10+ years of progressive leadership experience in distribution, warehouse operations, inventory management, and logistics.
• Strong hands-on experience managing distribution and inventory control functions.
• Proven success improving inventory accuracy, warehouse productivity, and operational performance.
• Experience utilizing ERP and/or WMS platforms.
• Strong understanding of warehouse operations, labor management, fulfillment processes, and safety standards.
• Experience implementing systems, KPIs, and process improvements.
• Transportation, fleet, routing, and delivery management experience preferred.
• Experience working within a family-owned, privately held, or entrepreneurial environment preferred.