Operations Manager

Capstone-Logistics,-LL; Joplin (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

Capstone-Logistics,-LL in Joplin, Missouri is seeking a Warehouse Operations Manager to lead daily warehouse activities and drive safety and efficiency. The role requires 3+ years of management experience in distribution or transportation, strong coaching skills, budget awareness, and the ability to multi-task across shifting priorities.

You will supervise staff, coordinate scheduling, and ensure excellent customer service while maintaining policy compliance.

Qualifications

• 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to simultaneously perform multiple tasks.
• The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

Responsibilities

• Negotiation of rates with common carrier representatives.
• Running site with safety and efficiency as priorities.
• Writing and balancing daily bank deposits.
• Creation of daily work logs and transmission of same to corporate.
• Audit of daily labor and billing reports.
• Ensure customer needs are met on a daily basis.
• Document and resolve any customer service or associate issues daily.
• Ensure all associates follow policies and work rules including safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing Site and Departmental budget.
• Scheduling associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.

Skills

Management

Leadership

Training

Mentoring

Organization

Prioritization

Multi-tasking

Decision making

Budget management

Excel

Word

Outlook

PowerPoint

Estimating rates

Education

BS/BA Degree or Associates Degree with Equivalent Experience

Tools

Excel

Word

Outlook

PowerPoint

Job description

We are looking for a Warehouse Operations Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least3*years* of increasing management responsibility in the distribution/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our client.

DAILY RESPONSIBILITIES:

• Negotiation of rates with common carrier representatives
• Running site with safety and efficiency as priorities
• Writing and balancing daily bank deposits
• Creation of daily work logs and transmission of same to corporate
• Audit of daily labor and billing reports
• Ensure customer needs are met on a daily basis.
• Document and resolve any customer service or associate issues daily.
• Ensure all associates follow policies and work rules including safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing Site and Departmental budget.
• Scheduling associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.

QUALIFICATIONS:

• Must be very flexible with shift start times as well as days worked, including weekends and holidays.
• 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to simultaneously perform multiple tasks.
• The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

PHYSICAL REQUIREMENTS:

• Ability to walk and stand for extended periods of time
• Ability to lift up to 75 lbs

EDUCATION and/or EXPERIENCE:

• Warehousing, Logistics, Supply Chain or Third Party experience preferred
• BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
• Proven experience in providing high levels of customer service to internal and external customers.
• College degree is a plus.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.

We will offer the successful candidate:

• Salary commensurate with education, experience and skills
• Quarterly incentive based on operational performance.
• Benefits after 30 days including major medical, dental, vision, life, STD, LTD, and 401

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