Warehouse Operations Leader — Drive Efficiency & Growth

DHL Supply Chain; China Grove (NC); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

401K

Generous PTO

Job summary

DHL Supply Chain is seeking a General Manager III to oversee warehouse operations in the United States. You will lead a large team, drive strategies to optimize processes, reduce costs, and boost productivity while ensuring safety and compliance.

Responsibilities include managing day-to-day warehouse activities, optimizing workflows with WMS and automation, and maintaining strong customer relationships. You will drive the site’s P&L and report progress through regular MBEs/QBRs.

Qualifications

• 5+ years managerial/supervisory experience required.
• 2+ years of experience in a supply chain, warehousing or distribution environment required.
• Experience in Third Party Logistics (3PL) and/or Contract Logistics preferred.
• Staff management required.
• P&L management preferred.
• Project management preferred.
• Bachelor’s degree or equivalent preferred.
• WMS experience preferred.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching and support and developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe environment.
• Utilize WMS, automation and other technology to track inventory and monitor performance metrics.
• Manage vendor relationships and ensure cost-effective services while managing the site per the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels and other key metrics.
• Lead customer relationships by maintaining daily contact to ensure satisfaction.
• Responsible for the site's profit and loss (P&L).
• Prepare and present Monthly/Quarterly Business Review to customers leveraging team collaboration.

Skills

Leadership

P&L management

Project management

Staff management

Supply chain experience

Education

Bachelor’s degree or equivalent

Tools

WMS

Job description

DHL Supply Chain is seeking a General Manager III to oversee warehouse operations in the United States. You will lead a large team, drive strategies to optimize processes, reduce costs, and boost productivity while ensuring safety and compliance.

Responsibilities include managing day-to-day warehouse activities, optimizing workflows with WMS and automation, and maintaining strong customer relationships. You will drive the site’s P&L and report progress through regular MBEs/QBRs.