Warehouse Operations Lead - Supervisor & Process Coach

Wesco; Urbandale (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Wesco in Urbandale, IA is seeking a Supervisor - Operations to oversee one or more warehouse departments, including receiving, picking, packing, shipping, and related tasks. The role reports to a Manager or Senior Manager Operations and involves coaching and developing associates, maintaining records, and ensuring adherence to safety and process standards.

The ideal candidate will have 3+ years in warehouse/distribution operations, at least 1 year in supervision, and forklift capability or

Qualifications

• High School Degree or Equivalent required.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or obtain forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and takes corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Strong communication

Time management

Attention to detail

Forklift operation

Forklift certification

Teamwork

Basic computer skills

Problem solving

Learning business planning systems

Education

High School Diploma or Equivalent

Tools

Forklift

Job description

Wesco in Urbandale, IA is seeking a Supervisor - Operations to oversee one or more warehouse departments, including receiving, picking, packing, shipping, and related tasks. The role reports to a Manager or Senior Manager Operations and involves coaching and developing associates, maintaining records, and ensuring adherence to safety and process standards.

The ideal candidate will have 3+ years in warehouse/distribution operations, at least 1 year in supervision, and forklift capability or