Lead Warehouse Operations Supervisor

Wesco International, Inc.; Alsip (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Wesco International, Inc. in Alsip, IL is seeking a Supervisor - Operations to oversee warehouse activities including receiving, picking, packing, shipping, and related housekeeping in Alsip, IL.

You will train and coach associates, manage 2+ direct reports, ensure safety, quality, and on-time service, and drive process improvements in a fast-paced environment. The role requires strong inventory control knowledge, forklift capability, and solid communication skills to sustain performance

Qualifications

• High School Degree or Equivalent.
• Forklift certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or obtain a forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and takes corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Leadership

Inventory control

Safety compliance

Communication

Time management

Basic computer skills

Attention to detail

Problem solving

Teamwork

Customer needs anticipation

Tools handling

Learning business planning systems

Education

High School Degree or Equivalent

Tools

Forklift operation

Forklift certification

Hand and power tools

Job description

Wesco International, Inc. in Alsip, IL is seeking a Supervisor - Operations to oversee warehouse activities including receiving, picking, packing, shipping, and related housekeeping in Alsip, IL.

You will train and coach associates, manage 2+ direct reports, ensure safety, quality, and on-time service, and drive process improvements in a fast-paced environment. The role requires strong inventory control knowledge, forklift capability, and solid communication skills to sustain performance