Warehouse Operations Supervisor: Lead & Improve Processes

Wesco; Alsip (IL); On-site; USD 52,000 - 80,000; Full time

Job summary

Wesco is seeking a Supervisor - Operations for our Illinois Alsip warehouse. You will supervise multiple departments, train and coach associates, and manage direct reports while ensuring compliance with safety and company policies.

The role emphasizes meeting customer requirements and developing warehouse processes. The schedule is Monday-Friday, 4am-1pm with flexibility to support business needs; you will lead in inbound/outbound operations, monitor performance metrics, and drive continuous

Qualifications

• High School Degree or Equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or obtain forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Team environment experience.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and takes corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Team leadership

Inventory control

Communication

Safety compliance

Time management

Forklift operation

Education

High School Diploma or Equivalent

Tools

Forklift Certification

Job description

Wesco is seeking a Supervisor - Operations for our Illinois Alsip warehouse. You will supervise multiple departments, train and coach associates, and manage direct reports while ensuring compliance with safety and company policies.

The role emphasizes meeting customer requirements and developing warehouse processes. The schedule is Monday-Friday, 4am-1pm with flexibility to support business needs; you will lead in inbound/outbound operations, monitor performance metrics, and drive continuous