Warehouse Operations Supervisor - Lead & Improve KPIs

DHL Supply Chain; Manchester (York County); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

Generous PTO

Job summary

DHL Supply Chain is seeking an Operations Supervisor in the United States to lead a diverse team of frontline associates and drive efficient warehouse operations. You will coach staff, promote safety, and deliver reports on performance to leadership.

The role emphasizes process improvement, KPI tracking, and open communication across teams within a large global contract logistics network. A responsive, team-oriented workplace is offered.

Qualifications

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years of operations lead/supervisor experience preferred.
• 1+ years of logistics industry experience preferred.
• Staff management, workload planning, objective setting and organizational skills preferred.

Responsibilities

• Lead, motivate and develop a diverse team of frontline associates, fostering inclusion and belonging.
• Uphold health and safety regulations to promote a culture of safety.
• Monitor KPIs and operational metrics; provide regular reports and recommendations to management.
• Foster open communication and collaboration among leadership and frontline staff.

Skills

Leadership

Coaching

Team management

Communication

Education

Bachelor’s degree

Job description

DHL Supply Chain is seeking an Operations Supervisor in the United States to lead a diverse team of frontline associates and drive efficient warehouse operations. You will coach staff, promote safety, and deliver reports on performance to leadership.

The role emphasizes process improvement, KPI tracking, and open communication across teams within a large global contract logistics network. A responsive, team-oriented workplace is offered.