Warehouse Operations Lead - QA, Training & 401K Match

RiseMe; Greenville (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO 7 days

Sick leave 5 days

Holidays 6 days

401K match 2%

Health Insurance 50% / Dental & Vision

Job summary

RiseMe is seeking a Logistics Operations Leader to oversee DSPs and staffing agencies, enforce quality assurance, and drive continuous improvement in last-mile and 3PL warehousing. You will lead daily operations, recruit DSPs, and design training to raise service quality across regional fleets.

The role requires bilingual Mandarin, strong leadership, and the ability to perform under pressure in a fast-paced environment. Equal opportunity employer with comprehensive benefits and PTO policy.

Qualifications

• Bachelor’s degree or equivalent.
• Bilingual Mandarin required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Education

Bachelor’s degree or equivalent

Job description

RiseMe is seeking a Logistics Operations Leader to oversee DSPs and staffing agencies, enforce quality assurance, and drive continuous improvement in last-mile and 3PL warehousing. You will lead daily operations, recruit DSPs, and design training to raise service quality across regional fleets.

The role requires bilingual Mandarin, strong leadership, and the ability to perform under pressure in a fast-paced environment. Equal opportunity employer with comprehensive benefits and PTO policy.