Warehouse Operations Lead: Process Improvement & Coaching

Penske; North Las Vegas (NV); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

Penske Logistics in North Las Vegas, NV is seeking an Operations Supervisor to lead a team of hourly staff at a single location, ensuring customer requirements are met while aligning with Penske goals.

You will supervise daily warehouse tasks, drive process improvements, manage attendance and performance, and participate in hiring and collaboration with customers. This role is full-time and requires flexibility during peak periods.

Qualifications

• 2 - 4 years related functional experience
• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Strong written/oral communication skills and the ability to actively listen are required
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• Must demonstrate ownership & responsibility to run the operation with a sense of urgency
• Must have ability to connect and build rapport/relationships with associates and external customers at all levels
• Must have ability to work efficiently with time management and organizational skills
• Ability to manage through a problem and think and make decisions independently
• Ability to drive process improvement and lead change
• Experience with inventory management system preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Responsibilities

• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
• Conduct team meetings
• Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training
• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
• Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
• Complete all necessary records and reports in a timely and accurate fashion
• Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.
• Understand the relationship between decision-making and profitability
• Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
• Understand location safety strategy and provide training and direction to ensure safe performance
• Meet and exceed location customer goals & objectives daily
• Determine areas that could benefit from Continuous Improvement efforts
• Plan work assignments to ensure effective use of warehouse equipment
• Ensure safe operation of equipment with hourly associates
• Work with vendors to ensure equipment maintenance
• Other projects and tasks as assigned by the manager

Skills

Leadership

People management

Communication

Process improvement

Decision making

Time management

Ownership

Change management

Customer service orientation

Team motivation

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Penske Logistics in North Las Vegas, NV is seeking an Operations Supervisor to lead a team of hourly staff at a single location, ensuring customer requirements are met while aligning with Penske goals.

You will supervise daily warehouse tasks, drive process improvements, manage attendance and performance, and participate in hiring and collaboration with customers. This role is full-time and requires flexibility during peak periods.