Warehouse Operations Lead — KPI-Driven, Team Coach & Safety

SwiftX; Eastvale (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K

Medical, Dental and Vision Insurance

STD/LTD

Job summary

SwiftX in Eastvale, CA seeks a hands-on Warehouse Supervisor to oversee daily operations, including sorting, loading, unloading, and inventory control, while ensuring compliance with policies and standards.

You will monitor KPIs, lead a team, support recruiting and training, and collaborate with partners to ensure safe, efficient fulfillment. Fluency in English and Mandarin is required; on-site role with flexible hours based on operations.

Qualifications

• 2+ years hands-on experience in sorting warehouse operations.
• Fluency in English and Mandarin Chinese required.

Responsibilities

• Assist Warehouse Manager in overseeing daily operations including sorting, loading, unloading, and inventory handling.
• Support QA procedures to maintain accuracy and efficiency.
• Monitor daily performance, identify improvements, and help implement corrective actions.
• Supervise warehouse activities to ensure smooth workflows and timely task completion.
• Assist in daily operational meetings, track KPIs, and review team performance.
• Support recruiting, onboarding, scheduling, and daily workforce management.
• Provide training, coaching, and guidance to staff to improve productivity and safety.
• Coordinate regional fleet operations, task assignments, and cost control.
• Identify opportunities to optimize warehouse processes and handling procedures.
• Collaborate with internal departments, delivery partners, and vendors for seamless operations.
• Handle daily issues, resolve escalations, and support emergency procedures.

Skills

Leadership

Team management

KPI tracking

Operational excellence

Job description

SwiftX in Eastvale, CA seeks a hands-on Warehouse Supervisor to oversee daily operations, including sorting, loading, unloading, and inventory control, while ensuring compliance with policies and standards.

You will monitor KPIs, lead a team, support recruiting and training, and collaborate with partners to ensure safe, efficient fulfillment. Fluency in English and Mandarin is required; on-site role with flexible hours based on operations.