Warehouse Operations Lead: Inbound/Outbound, Team & KPI

Wurth MRO, Safety & Metalworking; Columbus (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Wurth MRO, Safety & Metalworking in Columbus, OH seeks an experienced operations leader to manage inbound and outbound warehouse activities, drive KPI performance, and mentor a small team. The role emphasizes safety, efficiency, and accurate inventory control across receiving, storage, picking, packing, and shipping.

Responsibilities include hiring and training, performance evaluations, and leveraging data to forecast challenges, improve processes, and ensure a best-in-class customer

Qualifications

• Bachelor's degree or equivalent; 5+ years related experience or training.
• Proven ability to engage with site leaders and lead a small team including hiring, training, performance evaluations, and attendance management.
• Extensive experience in automated environments where WMS, controls, and automation communicate to complete operations.
• Labor management experience via LMS or other tools driving performance and quality.
• Strong warehouse safety expertise including equipment standards, incident documentation, and safe working habits.
• Experience developing salaried leaders, coaching leadership competencies, and defining roles and responsibilities.
• Proficiency in MS Excel, MS Office, and related PC tools.
• Comfortable using PC/tools remotely for problem solving, root-cause analysis, and system testing.

Responsibilities

• Lead inbound PO receipts, quality, inventory reconciliation, and storage activities.
• Oversee outbound picking, packing, accuracy, and shipping.
• Hire, train, and evaluate staff; manage time and attendance.
• Ensure a safe, clean DC with strict safety protocols for all employees.
• Collaborate with partners to drive KPI performance and customer experience.
• Set labor and quality metrics; define roles and hold teams accountable.
• Develop knowledge of DC systems and tools; train others on functionality.
• Forecast challenges, identify improvements, and justify ROI with data.
• Align staffing and hours utilization by analyzing trends and root causes.

Skills

Leadership

Team management

Hiring

Training

Performance reviews

Attendance management

Safety compliance

KPI reporting

Data analysis

Root cause analysis

Problem solving

Communication

MS Office

Excel

Education

Bachelor's degree

Tools

WMS

Automation systems

LMS

Job description

Wurth MRO, Safety & Metalworking in Columbus, OH seeks an experienced operations leader to manage inbound and outbound warehouse activities, drive KPI performance, and mentor a small team. The role emphasizes safety, efficiency, and accurate inventory control across receiving, storage, picking, packing, and shipping.

Responsibilities include hiring and training, performance evaluations, and leveraging data to forecast challenges, improve processes, and ensure a best-in-class customer