Warehouse Operations Lead (Hybrid) - QA & Training

SwiftX Inc.; Portland (OR); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Vision Insurance

Job summary

SwiftX Inc. is seeking a Warehouse Specialist in Portland, OR with a hybrid schedule offering partial remote flexibility based on operational needs. The role focuses on dispatch, DSP task assignment, and maintaining high quality and performance standards.

Ideal candidates hold a Bachelor’s degree or equivalent and have 0–1 year in last-mile or 3PL warehousing. Spanish bilingualism is preferred, with opportunities for onboarding and rotation-based training within the team.

Qualifications

• Bachelor’s degree or equivalent required.
• 0–1 year in last-mile or 3PL warehousing and logistics preferred.
• Strong leadership, analytical, and decision‑making abilities.
• Ability to perform under pressure in fast-paced environments.

Responsibilities

• Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Support fleet operations, task distribution.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision making

Pressure handling

Bilingual Spanish

Education

Bachelor’s degree or equivalent

Job description

SwiftX Inc. is seeking a Warehouse Specialist in Portland, OR with a hybrid schedule offering partial remote flexibility based on operational needs. The role focuses on dispatch, DSP task assignment, and maintaining high quality and performance standards.

Ideal candidates hold a Bachelor’s degree or equivalent and have 0–1 year in last-mile or 3PL warehousing. Spanish bilingualism is preferred, with opportunities for onboarding and rotation-based training within the team.