Warehouse Operations Lead: Customer-Focused & Team Trainer

Amazon Inc.; Chandler (AZ); On-site; USD 32,000 - 34,000; Full time

Job summary

Amazon Inc. is seeking a Lead Associate to support a fast-paced delivery operation at an Phoenix metro area site. You will help manage daily workflows, ensure safety and quality standards, and train teammates while maintaining a clean, efficient workspace.

Flexibility to work across multiple sites within 10 miles, weekend/night shifts, and lifting up to 49 pounds are required to delight customers and enable smooth operations. This role emphasizes ownership and teamwork.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school diploma or equivalent.
• Flexible schedule including weekends, nights and/or holidays.
• Able to lift up to 49 pounds, stand/walk for long shifts.

Responsibilities

• Support, motivate, and model desired behavior for the rest of the team.
• Manage operational processes, safety, quality, performance, and customer delivery promises at the site.
• Maintain a clean, sanitary, safe, and organized workspace.
• Provide ongoing training in system and equipment knowledge and quality training.

Skills

Microsoft Office

Customer service

Education

High school diploma or equivalent

Job description

Amazon Inc. is seeking a Lead Associate to support a fast-paced delivery operation at an Phoenix metro area site. You will help manage daily workflows, ensure safety and quality standards, and train teammates while maintaining a clean, efficient workspace.

Flexibility to work across multiple sites within 10 miles, weekend/night shifts, and lifting up to 49 pounds are required to delight customers and enable smooth operations. This role emphasizes ownership and teamwork.