Warehouse Operations Lead — Bilingual (English/ Mandarin)

Swiftx Express; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Hourly wage + bonus

PTO 7 days

Paid sick leave

Paid holidays

401K matching

Medical, dental and vision insurance

Job summary

Swiftx Express is seeking a Warehouse Specialist in Houston to support daily warehouse operations, including sorting, loading and unloading, and ensuring compliance with company standards. You will help develop QA protocols and monitor performance to drive improvements.

The role involves coordinating regional fleet tasks, designing training, and maintaining cost controls. A bachelor's degree or equivalent is required, and bilingual Mandarin is needed; English and Spanish or Mandarin is

Qualifications

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• 0-1 year experience in last-mile or 3PL warehousing and logistics preferred but not required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.
• Must be bilingual in English and Spanish or Mandarin.

Responsibilities

• Assist warehouse daily operations, including sorting, loading and unloading and ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified staff and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision-making

Pressure handling

Education

Bachelor's degree or equivalent

Job description

Swiftx Express is seeking a Warehouse Specialist in Houston to support daily warehouse operations, including sorting, loading and unloading, and ensuring compliance with company standards. You will help develop QA protocols and monitor performance to drive improvements.

The role involves coordinating regional fleet tasks, designing training, and maintaining cost controls. A bachelor's degree or equivalent is required, and bilingual Mandarin is needed; English and Spanish or Mandarin is