Warehouse Operations Lead: Automation & Team Growth

Happy Returns LLC; California (MO); On-site; USD 61,000 - 115,000; Full time

Benefits offered by this job

Annual Incentive Bonus Plan

Job summary

Happy Returns LLC in Valencia, CA is seeking an Operations Supervisor to lead a high-volume, automation-enabled warehouse. The role drives performance, develops talent, and maintains a safe, energized shift environment.

You will manage 15–30 hourly staff, champion safety, and use KPIs to guide decisions. Strong communication, coaching, and problem-solving are essential for success in this fast-paced setting.

Qualifications

• B.S. or B.A. degree and 3+ years in a fast-paced warehouse/distribution.
• Experience leading teams of 10+ employees.
• Comfort with automation, data, and performance metrics.

Responsibilities

• Lead and develop a team of 15 - 30 hourly warehouse specialists.
• Champion a culture of safety, accountability, and operational precision in a fast-moving, tech-enabled environment.
• Communicate daily production goals, KPIs, and updates clearly and effectively across your team.
• Actively coach, mentor, and support associates—creating individualized growth plans and providing real-time feedback.
• Collaborate with leadership to identify process improvements and implement solutions that drive efficiency.
• Foster an inclusive, team-first atmosphere with strong emphasis on engagement and recognition.

Skills

Team Leadership

Safety

Data-driven decisions

Communication

Coaching

Problem resolution

Forklift operation

Education

B.S. or B.A. degree

Job description

Happy Returns LLC in Valencia, CA is seeking an Operations Supervisor to lead a high-volume, automation-enabled warehouse. The role drives performance, develops talent, and maintains a safe, energized shift environment.

You will manage 15–30 hourly staff, champion safety, and use KPIs to guide decisions. Strong communication, coaching, and problem-solving are essential for success in this fast-paced setting.