Warehouse Operations Lead

iHerb; Elgin (IL); On-site; USD 56,000 - 75,000; Full time

Job summary

iHerb is seeking a Warehouse Department Supervisor to lead a high-volume outbound operation, coordinating picking, packing, shipping, and fulfillment for national and international shipments. The role emphasizes safety, scheduling, and process improvement in a fast-paced environment.

The ideal candidate has 3–5 years in warehouse roles within automated settings, a Bachelor’s in Business Management or equivalent, and strong organizational and communication skills.

Qualifications

• Excellent organizational and managerial skills.
• Excellent written and spoken communication.
• Bachelor’s degree preferred or equivalent work experience.
• 3–5 years warehouse experience in an automated environment.

Responsibilities

• Plan, schedule and coordinate departmental activities to fulfill orders and manage inventory.
• supervise picking, packing, shipping, receiving and fulfillment operations.
• Maintain safe, efficient, and orderly work environment and drive continuous improvements.
• Manage labor planning and vendor relationships, and resolve issues across departments.

Skills

Leadership

Communication

Planning & scheduling

Problem solving

Team management

Education

Bachelor’s Degree in Business Management

Tools

Microsoft Office

Google Workspace

Job description

iHerb is seeking a Warehouse Department Supervisor to lead a high-volume outbound operation, coordinating picking, packing, shipping, and fulfillment for national and international shipments. The role emphasizes safety, scheduling, and process improvement in a fast-paced environment.

The ideal candidate has 3–5 years in warehouse roles within automated settings, a Bachelor’s in Business Management or equivalent, and strong organizational and communication skills.