2A lead position

iHerb; Easton (Northampton County); On-site; USD 50,000 - 65,000; Full time

Job summary

iHerb is seeking a Warehouse Dept. Lead to guide multiple departments, ensure safety, and drive continuous improvements in order processing. You will oversee loading, picking, packing, replenishment, shipping, receiving, and inventory control to meet daily goals.

The role requires 2–3 years of related warehouse leadership experience and a High School Diploma or equivalent. Strong data entry, communication, and teamwork are essential.

Qualifications

• Minimum of 2–3 years of related warehouse leadership or lead experience.
• High School Diploma preferred, or equivalent work experience.

Responsibilities

• Load and unload trailers, scan merchandise, build pallets and label items.
• Pick, pack and merge orders to fulfill shipments.
• Re-bag, re-ticket, replenish and stock merchandise as needed.
• Verify accuracy of production or location; set or assign product locations.
• Enter data in systems using manual, computer or RF devices.
• Manage workflow based on workload and orders; communicate with other leads.

Skills

Leadership

Team management

Safety compliance

RF scanner

Inventory control

Data entry

Education

High School Diploma

Tools

Warehouse management system

Job description

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team.

Job Summary

Under general supervision, the Warehouse Dept. Lead will lead departments to meet daily requirements, meet business goals, and pursue continuous improvements. Practices safety awareness; order consolidation, picking, packing, replenishment, shipping, receiving, inventorying, and re-warehousing. Processing must be completed in a timely manner to maintain established department and location standards/goals.

Job Expectations

• Loads and unloads trailers, scans merchandise, builds pallets and labels merchandise.
• Picks, packs and merges orders.
• Re-bags/Re-tickets, replenishes and/or stocks merchandise as needed.
• Verifies accuracy of production or location; may set or assign locations of products.
• Performs manual, computer or RF functions to enter data in systems.
• Manages flow based on available workload/orders.
• Communicate with leads from other departments, as needed.
• Document issues/challenges and report to management.
• Responsible for training, ensuring accuracy and maintaining productivity levels.
• Adheres to company policies and procedures; follows department training guidelines, best practices and operating procedures.
• Keeps work area neat and clean.
• Maintains standards of appearance according to location dress code.
• Follows all location Safety Guidelines.
• Ensures equipment and other department supplies are maintained.

Knowledge, Skills and Abilities

• Ability to follow instructions and take directions.
• Ability to perform tasks consistently and accurately.
• Ability to read, write and perform basic math and computer operations.
• Attention to detail.
• Effective verbal and written communication skills.
• Ability to work as part of a team and interact effectively with others.

Equipment Knowledge

Ability to safely operate hand and power equipment according to procedure.

Experience Requirements

Generally requires a minimum of two (2) to three (3) years of related experience.

Education Requirements

High School Diploma preferred, or a combination of education and equivalent work experience.

Judgment/Reasoning Ability

• Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.
• Ability to use judgment and reasoning skills, and determine when to elevate issues, as required, in a timely manner.

Physical Demands

• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
• While performing the duties of this job, the Team Member is regularly required to talk and hear.
• The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.
• Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day.
• The Team Member may occasionally lift or move materials and products up to 60 pounds.
• Proper lifting techniques required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The noise in the work environment is usually moderate. Other factors are: Hectic, fast-paced with multi-level distractions Company uniforms, closed-toed shoes, casual work environment Warehouse environment, may be required to wear safety equipment Ability to work extended hours as required.

Compensation

The expected salary range for this role is . The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

iHerb is an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone.

As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.

iHerb is an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.