Warehouse Manager

Accel Entertainment, Inc.; Wheeling, Northern (IL, KY); Hybrid; USD 70,000 - 79,000; Full time

Job summary

Accel Entertainment, Inc. is seeking a Warehouse Manager to lead a high-volume facility, ensuring efficiency, safety, and regulatory compliance.

You will oversee cleaning, refurbishment, testing, and movement of VGTs, RTs, ATMs, and amusement equipment, while stepping in for the Warehouse Manager when needed. Reporting to the Director of Warehouse Operations, you will manage inventory data in Salesforce, perform asset audits, and coordinate logistics and forklift operations to keep the site

Qualifications

• Education: High School Diploma or GED required
• Education: Degree in Supply Chain, Logistics, or Business preferred
• Experience & Licensing: Minimum of 4 years of experience in a fast-paced warehouse or technical asset environment
• Experience & Licensing: Minimum of 2 years of direct supervisory or team leadership experience
• Experience & Licensing: Previous experience in warehouse management and logistics desired
• Experience & Licensing: Previous experience servicing VGTs, RTs, Amusements, or ATMs desired
• Experience & Licensing: Minimum of 21 years of age
• Experience & Licensing: Ability to obtain and maintain an Illinois Gaming Board Terminal Handler’s License
• Experience & Licensing: Valid Driver’s License with a clean record
• Skills & Competencies: Strong organizational, problem-solving, and analytical skills to manage priorities and workflow
• Skills & Competencies: Ability to understand and follow written and verbal instructions
• Skills & Competencies: Proficient with basic PC skills; Salesforce experience preferred
• Skills & Competencies: High accuracy in asset tracking, serial verification, and compliance paperwork

Responsibilities

• Technical Operations & Refurbishment: oversee cleaning, refurbishment, repair, testing, and preparation of VGT/ATM equipment
• Regulatory Compliance & Governance: enforce RTT policies and verify serial numbers match paperwork
• Audit compliance workflows: ensure RTT paperwork is scanned and transmitted to Compliance
• Systems & Inventory Strategy: oversee Salesforce data accuracy for VGT status and locations
• Lead inventory audits: conduct comprehensive asset audits of VGT assets
• Logistics, Safety & Facility Leadership: oversee freight workflows and ensure safety standards are met

Skills

Strong organizational skills

Problem-solving

Analytical skills

Written and verbal instruction

Salesforce experience

Education

High School Diploma or GED

Degree in Supply Chain, Logistics, or Business

Tools

Salesforce

Job description

About Us

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.

Job Description

The Warehouse Manager provides critical leadership to ensure the high-volume facility functions with maximum efficiency, safety, and strict compliance with state regulatory standards. Reporting directly to the Director of Warehouse Operations, this role requires a hybrid leader who balances inventory data control and team leadership with hands-on technical equipment processing. The primary responsibilities of this position include but are not limited to oversight of and participation in cleaning, refurbishing, repairing, testing, assembling, disassembling, and moving Video Gaming Terminals (VGT), Redemption Terminals (RT), Amusement Equipment, and Automated Teller Machines (ATM). Additionally, the Warehouse Supervisor will assume Warehouse Manager duties when the Manager is unavailable.

DUTIES AND RESPONSIBILITIES

• Technical Operations & Refurbishment
  • Manage asset preparation: Oversee and direct VGT, Amusement equipment, ATM, and redemption machine cleaning, refurbishment, repair, testing, and final preparation for shipment and field deployment
  • Optimize hardware reclamation: Oversee the disassembly of obsolete and/or damaged equipment, ensuring removed parts are cleaned, tested, and inventoried for future use
• Regulatory Compliance & Governance
  • Enforce IGB transport compliance: Serve as the accountable authority for Request to Transport (RTT) policies; verify serial numbers and IGB assigned numbers match paperwork precisely
  • Audit compliance workflows: Guarantee all RTT paperwork is scanned, recorded, and successfully transmitted to the Compliance department
  • Standardized technical tracking: Establish quality controls for preparing and affixing serial labels, quality assurance checklists, and software tracking labels onto VGTs
• Systems & Inventory Strategy
  • Govern data integrity: Oversee team utilization of Salesforce to ensure VGT status, configuration changes, and physical locations are accurately recorded
  • Lead asset tracking: Design, schedule, and lead comprehensive inventory audits of all VGT assets within the facility
  • Strategize product placement: Assess VGT appearance, condition, and history, collaborating directly with the Customer Experience team to ensure assets are optimally paired with gaming locations
• Logistics, Safety & Facility Leadership
  • Direct freight workflows: Oversee and optimize the workflow for loading and unloading machines, equipment, and parts from transport vehicles
  • Maintain facility standards: Accountable for warehouse organization, safety protocols, and cleanliness, ensuring the facility meets corporate and OSHA standards
  • Manage fleet machinery: Ensure warehouse staff are trained and certified to operate Forklifts, hand trucks, pallet jacks, and other labor-saving equipment
  • Execute operational support: Perform other high-level duties as required to support fluctuating business needs

QUALIFICATIONS

• Education: High School Diploma or GED required
• Education: Degree in Supply Chain, Logistics, or Business preferred
• Experience & Licensing: Minimum of 4 years of experience in a fast-paced warehouse or technical asset environment
• Experience & Licensing: Minimum of 2 years of direct supervisory or team leadership experience
• Experience & Licensing: Previous experience in warehouse management and logistics desired
• Experience & Licensing: Previous experience servicing VGTs, RTs, Amusements, or ATMs desired
• Experience & Licensing: Minimum of 21 years of age
• Experience & Licensing: Ability to obtain and maintain an Illinois Gaming Board Terminal Handler’s License
• Experience & Licensing: Valid Driver’s License with a clean record
• Skills & Competencies: Strong organizational, problem-solving, and analytical skills to manage priorities and workflow
• Skills & Competencies: Ability to understand and follow written and verbal instructions
• Skills & Competencies: Proficient with basic PC skills; Salesforce experience preferred
• Skills & Competencies: High accuracy in asset tracking, serial verification, and compliance paperwork

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequent moves around the warehouse floor to audit inventory and oversee workflows
• Regular use of hands for hardware inspections and computer data entry
• Lifts up to 50 lbs.; coordinates machinery or team lifts for heavy VGTs/ATMs
• Requires sharp close and distance vision to verify compliance labels and serial numbers
• Work Environment: Split between a standard office desk and active warehouse loading bays
• Enforces facility safety compliance around moving mechanical parts and forklifts
• Oversees areas using standard electronics cleaning solvents; ensure proper PPE use
• Typically moderate (forklifts, tools, and equipment testing)

Base Pay Range

Base Pay Range: $70,000-$79,000 per year This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Benefits

• Medical
• Dental
• Vision
• Life
• AD&D
• Critical illness
• Hospital insurance
• Short disability
• Long-term disability
• Identity/legal protection
• FSA
• HSA accounts
• Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans
• Employee Assistance Program (EAP) provides counseling for mental health, finances, adult care, disability, and grief

Equal Opportunity & Diversity

Accel Entertainment is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Welcome

Welcome to Accel Entertainment Careers!

About Us (repeat)

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.