Warehouse Technician

Accel Entertainment, Inc.

Wheeling, Northern (IL, KY)

Hybrid

USD 26,000 - 34,000

Full time

5 days ago

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Benefits offered by this job

Medical, dental, and vision benefits

Life, AD&D, critical illness, and bank

Short and long-term disability

Identity and legal protection

Access to FSA and HSA accounts

401(k) with traditional and/or Roth

Employee Assistance Program (EAP)

Job summary

Accel Entertainment, Inc. seeks a field equipment technician to inspect, repair, and prepare gaming devices and related equipment for deployment or decommissioning according to state specifications.

You will move and service slot machines, ATMs, and amusement devices, ensuring quality and compliance while prioritizing safety and customer satisfaction.

Qualifications

2 years of electronic technical training preferred.
2 years of slot technician/video gaming terminal, ATM, or amusement equipment experience, including installation, maintenance, and repair of electronic systems and equipment preferred.
Must demonstrate an ability to understand basic electronic theory and mechanics.
Proficient in the use of hand tools, power tools, test equipment, and instruments.
Able to operate forklifts and non-powered dollies, pallet jacks, and hand trucks.
Excellent written and verbal communication skills.
Ability to understand and follow written and verbal instructions.
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
Ability to work independently and as a member of various teams and committees.
Versatility and willingness to work within constantly changing priorities with enthusiasm.
At least 21 years of age.
Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board.

Responsibilities

Ensure quality and integrity of all incoming and outgoing equipment.
Move gaming terminals, Ticket Redemption Machines, ATMs, Amusement Equipment, and related equipment between transport trucks, warehouse storage, and equipment preparation areas.
Obtain forklift certification and use non-powered dollies, pallet jacks, and hand trucks.
Disassemble obsolete or damaged equipment, then test and clean removed parts.
Inspect, test, troubleshoot, clean, and repair electronic gaming devices, Ticket Redemption Machines, ATMs, Amusement Equipment, machine parts, and related equipment.
Install and remove locks on video gaming terminals, Ticket Redemption Machines, ATMs, and Amusement Devices.
Identify and troubleshoot all malfunctions to perform repairs of electronic devices and equipment.
Identify and communicate inventory needs for equipment to ensure minimal downtime and quick turnaround of product.
Observe all safety regulations and report unsafe conditions to management.
Follow all department, company, and state policies and procedures.
Additional duties may be required, such as oversight on parts, management of any camera related initiatives, and installation of gaming and amusement equipment.
Prioritize customer satisfaction and deliver a positive experience to both internal and external customers.

Skills

Electronic repair basics

Slot terminal maintenance

Forklift operation

Hand & power tool proficiency

Strong communication

Safety procedures

Independent work

Team collaboration

21+ years old

Terminal Handler license readiness

Tools

Hand tools

Power tools

Test equipment

Measurement instruments

Job description

About Us

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.

Job Description

SUMMARY The primary responsibilities of the position include but are not limited to inspecting, cleaning, repairing, troubleshooting, moving, disassembling, reassembling, and preparing gaming, amusement, and ATM equipment for field deployment or decommissioning in accordance with Accel Entertainment and Illinois Gaming Board specifications.

Duties and Responsibilities

Ensure quality and integrity of all incoming and outgoing equipment
Moves video gaming terminals (slot machines), Ticket Redemption Machines, Automatic Teller Machines, Amusement Equipment, and associated equipment between transport trucks, warehouse storage, and equipment preparation areas
Able to obtain forklift certification and use non-powered dollies, pallet jacks, and hand trucks
Disassembles obsolete or damaged equipment, then tests and cleans removed parts
Inspects, tests, troubleshoots, cleans, and perform repairs on electronic gaming devices, Ticket Redemption Machines, Automatic Teller Machines, Amusement Equipment, machine parts, and associated equipment
Installs and remove locks on video gaming terminals, Ticket Redemption Machines, Automatic Teller Machines, and Amusement Devices
Identify and troubleshoot all malfunctions to perform necessary repairs of electronic devices and equipment
Identify and communicate inventory needs for equipment to ensure minimal downtime and quick turnaround of product
Observe all safety regulations and report unsafe conditions to management
Follow all department, company, and state policies and procedures
Additional duties may be required, such as oversight on parts, management of any camera related initiatives, and installation of gaming and amusement equipment
Prioritize customer satisfaction and deliver a positive experience to both internal and external customers

Qualifications

2 years of electronic technical training preferred
2 years of slot technician/video gaming terminal, ATM, or amusement equipment experience, including installation, maintenance, and repair of electronic systems and equipment preferred
Must demonstrate an ability to understand basic electronic theory and mechanics
Proficient in the use of hand tools, power tools, test equipment, and instruments
Able to operate forklifts and non-powered dollies, pallet jacks, and hand trucks
Excellent written and verbal communication skills
Ability to understand and follow written and verbal instructions
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
Ability to work independently and as a member of various teams and committees
Versatility and willingness to work within constantly changing priorities with enthusiasm
At least 21 years of age
Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board

Physical Demands and Work Environment

Frequently required to stand, sit, walk, talk, and hear
Continually required to utilize hand and finger dexterity, including use of a keyboard
Frequently required to lift/push weights up to 1100 pounds
Frequently required to climb, balance, bend, stoop, kneel, or crawl
Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
Exposure to hot and/or humid conditions and moving mechanical parts
Noise level in the work environment is usually moderate

Base Pay Range

#AEGAMING Base Pay Range: $22.00 per hour This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Benefits

Voluntary full-time employment benefits include medical, dental, and vision
Life, AD&D, critical illness, and hospital insurance
Short and long-term disability
Identity/legal protection
As well as access to FSA and HSA accounts
Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans
Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief

Equal Opportunity Statement

Accel Entertainment is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us

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