Warehouse Manager

Unis, LLC; San Diego (CA); On-site; USD 85,000 - 115,000; Full time

Job summary

UNIS in San Diego is seeking a Warehouse Manager to lead end-to-end warehouse operations, including inbound, outbound, inventory control, and value-added services, ensuring service levels and cost targets are met.

You will translate customer commitments into reliable daily execution by aligning labor, processes, and technology (including WMS and AI-enabled tools) for operational excellence, while ensuring safety and compliance across the site.

Qualifications

• High school diploma or GED; understand and apply operational procedures, safety regulations, and performance metrics.
• 5+ years in warehouse/logistics operations in high-volume setting.
• 3+ years leading warehouse teams, staffing, scheduling, and performance management.
• Hands-on experience coordinating inbound, outbound, inventory-control activities with measurable impact.
• Ability to use metrics, reports, and KPIs to drive improvements across safety, quality, service levels, productivity and costs.

Responsibilities

• Lead end-to-end warehouse operations: receiving, put-away, storage, inventory control, picking, packing, shipping, and value-added services to meet SLAs and cost targets.
• Plan, schedule, and develop the warehouse workforce including staffing, training, task assignment, coaching, and performance management.
• Ensure safety policy compliance, OSHA and regulatory requirements, quality standards, and audit readiness; drive CAPA when risks are identified.
• Monitor and analyze KPIs (service levels, order accuracy, inventory integrity, productivity, labor utilization, safety, costs) and drive continuous-improvement actions.
• Serve as the primary operational contact for customers and leadership, providing performance updates and aligning capabilities with network and technology strategies.

Skills

Leadership

Planning & Scheduling

Analytics

Communication

Safety & Compliance

Education

High school or GED

Job description

The Warehouse Manager at UNIS is a critical operational leadership role responsible for translating customer commitments and commercial promises into reliable, day‑to‑day physical execution in the San Diego facility. This position owns the performance of end‑to‑end warehouse operations—inbound, outbound, inventory control, and value‑added services—and ensures that service levels, cost targets, safety standards, and quality expectations are consistently met or exceeded. Functionally, the Warehouse Manager is the central connector between frontline warehouse teams, customer operations leaders, and UNIS senior management. The role transforms data and KPIs into concrete action plans, aligning labor, processes, and technology (including WMS and AI‑enabled tools) to deliver operational excellence. Success in this role directly impacts customer retention, profitability of the site, and the credibility of UNIS as a technology‑driven 3PL partner. The Warehouse Manager is expected to act as a business‑minded leader: managing risks, driving continuous improvement, supporting implementations and growth transitions, and building a high‑performing, safety‑focused culture that can scale with evolving customer and network needs.

Key Responsibilities

• 1. Lead and manage end‑to‑end warehouse operations (receiving, put‑away, storage, inventory control, picking, packing, shipping, and value‑added services) to meet customer service requirements, contractual SLAs, and site productivity and cost targets.
• 2. Plan, schedule, and develop the warehouse workforce—including staffing, training, task assignment, coaching, and performance management—to ensure sufficient capacity, consistent execution quality, and a culture of accountability and engagement.
• 3. Own operational compliance with safety policies, OSHA and other regulatory requirements, company quality standards, customer operating procedures, and audit/inspection readiness; implement corrective and preventive actions when risks or non‑conformities are identified.
• 4. Monitor and analyze operational KPIs (service levels, order accuracy, inventory integrity, productivity, labor utilization, safety incidents, and cost metrics), use data and system reports to identify root causes, and drive structured continuous‑improvement initiatives to optimize performance.
• 5. Serve as the primary operational point of contact for customers and UNIS leadership, providing clear performance updates, resolving escalations, supporting new business onboarding or process changes, and aligning warehouse capabilities with broader network and technology strategies.

Pay and Benefits

Compensation

$85k - $115k per year

Requirements

• 1. High school diploma or GED, with the ability to understand and apply operational procedures, safety regulations, and performance metrics in a fast‑paced warehouse environment.
• 2. At least 5 years of experience in warehouse, distribution, or logistics operations, demonstrating a solid understanding of inbound, outbound, inventory control, and order‑fulfillment processes in a high‑volume setting.
• 3. Minimum of 3 years of experience leading warehouse teams, including responsibility for staffing, scheduling, training, coaching, and formal performance management of frontline associates or supervisors.
• 4. Proven hands‑on experience managing and coordinating inbound, outbound, and inventory‑control activities (e.g., receiving, put‑away, cycle counts, reconciliation, shipping) with measurable impact on service, accuracy, and efficiency.
• 5. Demonstrated ability to use operational metrics, reports, and KPIs to assess performance, make data‑driven decisions, and implement improvements across safety, quality, service levels, productivity, and cost control.

Skills

1. Leadership and people management: Ability to build, lead, and retain a high‑performing warehouse team; provide clear direction; set expectations; give timely feedback; manage performance issues; and foster a culture of safety, accountability, and continuous improvement.

2. Operational execution and planning: Strong capability in workforce planning, shift scheduling, resource allocation, and floor management to ensure orders are processed on time, inventory is accurate, and workloads are balanced against labor and capacity constraints.

3. Analytical and KPI‑driven decision‑making: Proficiency in interpreting operational data, dashboards, and KPIs; identifying trends and root causes; and converting insights into concrete action plans, process changes, or corrective measures.

4. Communication and stakeholder management: Clear, professional verbal and written communication skills for interacting with frontline associates, cross‑functional colleagues, customers, and senior leadership; ability to manage expectations, present performance updates, and handle escalations constructively.

5. Safety, quality, and compliance orientation: Strong commitment to creating and sustaining a safe work environment, enforcing compliance with regulations and company policies, and driving quality standards that protect both customer inventory and UNIS’s operational reputation.

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