Warehouse Manager

UNIS; San Diego (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

UNIS in San Diego seeks a Warehouse Manager to lead end-to-end warehouse operations, including receiving, storage, inventory control, picking, packing, shipping, and value-added services. You will align labor, processes and technology (WMS and AI-enabled tools) to deliver service levels and cost targets.

The role requires 5+ years in warehouse/logistics and 3+ years of leadership, with a focus on continuous improvement and safety culture to scale with customer demand.

Qualifications

• High school diploma or GED with ability to apply procedures and metrics.
• 5+ years in warehouse/logistics operations with end-to-end scope.
• 3+ years leading warehouse teams (staffing, coaching, performance mgmt).
• Hands-on in inbound/outbound/inventory with measurable impact.
• Ability to use KPIs to drive improvements across safety, quality, cost.

Responsibilities

• Lead end-to-end warehouse operations to meet service levels and cost targets.
• Plan staffing, training, and performance management to ensure capacity and accountability.
• Ensure safety compliance with policies and regulatory requirements.
• Monitor KPIs and drive continuous improvement initiatives.
• Serve as main point of contact for customers and leadership on performance updates.

Skills

Leadership

Data-driven decisions

Process improvement

Project management

Stakeholder communication

Education

Bachelor's degree in Supply Chain Management

High school diploma or GED

Tools

WMS

ERP platforms

Job description

Overview

The Warehouse Manager at UNIS is a critical operational leadership role responsible for translating customer commitments and commercial promises into reliable, day‑to‑day physical execution in the San Diego facility. This position owns the performance of end‑to‑end warehouse operations—inbound, outbound, inventory control, and value‑added services and ensures that service levels, cost targets, safety standards, and quality expectations are consistently met or exceeded. Functionally, the Warehouse Manager is the central connector between frontline warehouse teams, customer operations leaders, and UNIS senior management. The role transforms data and KPIs into concrete action plans, aligning labor, processes and technology (including WMS and AI‑enabled tools) to deliver operational excellence. Success in this role directly impacts customer retention, profitability of the site, and the credibility of UNIS as a technology‑driven 3PL partner. The Warehouse Manager is expected to act as a business‑minded leader: managing risks, driving continuous improvement, supporting implementations and growth transitions, and building a high‑performing, safety‑focused culture that can scale with evolving customer and network needs.

Overview

The Warehouse Manager at UNIS is a critical operational leadership role responsible for translating customer commitments and commercial promises into reliable, day‑to‑day physical execution in the San Diego facility. This position owns the performance of end‑to‑end warehouse operations—inbound, outbound, inventory control, and value‑added services and ensures that service levels, cost targets, safety standards, and quality expectations are consistently met or exceeded. Functionally, the Warehouse Manager is the central connector between frontline warehouse teams, customer operations leaders and UNIS senior management. The role transforms data and KPIs into concrete action plans, aligning labor, processes and technology (including WMS and AI‑enabled tools) to deliver operational excellence. Success in this role directly impacts customer retention, profitability of the site, and the credibility of UNIS as a technology‑driven 3PL partner. The Warehouse Manager is expected to act as a business‑minded leader: managing risks, driving continuous improvement, supporting implementations and growth transitions, and building a high‑performing, safety‑focused culture that can scale with evolving customer and network needs.

Responsibilities

• 1. Lead and manage end‑to‑end warehouse operations (receiving, put‑away, storage, inventory control, picking, packing, shipping, and value‑added services) to meet customer service requirements, contractual SLAs, and site productivity and cost targets.
• 2. Plan, schedule and develop the warehouse workforce—including staffing, training, task assignment, coaching and performance management—to ensure sufficient capacity, consistent execution quality and a culture of accountability and engagement.
• 3. Own operational compliance with safety policies, OSHA and other regulatory requirements, company quality standards, customer operating procedures and audit/inspection readiness; implement corrective and preventive actions when risks or non‑conformities are identified.
• 4. Monitor and analyze operational KPIs (service levels, order accuracy, inventory integrity, productivity, labor utilization, safety incidents and cost metrics), use data and system reports to identify root causes and drive structured continuous‑improvement initiatives to optimize performance.
• 5. Serve as the primary operational point of contact for customers and UNIS leadership, providing clear performance updates, resolving escalations, supporting new business onboarding or process changes and aligning warehouse capabilities with broader network and technology strategies.

Minimum Requirements

• 1. High school diploma or GED, with the ability to understand and apply operational procedures, safety regulations and performance metrics in a fast‑paced warehouse environment.
• 2. At least 5 years of experience in warehouse, distribution or logistics operations, demonstrating a solid understanding of inbound, outbound, inventory control and order‑fulfillment processes in a high‑volume setting.
• 3. Minimum of 3 years of experience leading warehouse teams, including responsibility for staffing, scheduling, training, coaching and formal performance management of frontline associates or supervisors.
• 4. Proven hands‑on experience managing and coordinating inbound, outbound and inventory‑control activities (e.g., receiving, put‑away, cycle counts, reconciliation, shipping) with measurable impact on service, accuracy and efficiency.
• 5. Demonstrated ability to use operational metrics, reports and KPIs to assess performance, make data‑driven decisions and implement improvements across safety, quality, service levels, productivity and cost control.

Preferred Requirements

• 1. Bachelor’s degree in Supply Chain Management, Logistics, Business, Operations Management or a related field, providing a structured understanding of end‑to‑end supply chain and cost‑to‑serve dynamics.
• 2. Experience working in a third‑party logistics (3PL) environment supporting multiple customers or accounts, with exposure to customer contracts, SLAs and multi‑client prioritization and resource allocation.
• 3. Practical experience with warehouse management systems (WMS), labor‑management systems and ERP platforms, including report generation, configuration of work‑flows and use of system data to drive operational decisions.
• 4. Formal training or certification in Lean, Six Sigma or other continuous‑improvement methodologies, or demonstrable experience leading structured process‑improvement projects with quantifiable results.
• 5. Experience leading warehouse start‑ups, customer implementations, process redesigns or growth‑related transitions (e.g., volume ramps, layout changes, automation adoption), showing the ability to manage change and stabilize operations quickly.