Warehouse Logistics Manager

Kelly; San Francisco (CA); On-site; USD 115,000 - 140,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Paid holidays

Employee incentive program (profit分享,也

Job summary

Kelly is seeking an experienced Warehouse Logistics Manager to lead day-to-day warehouse operations, drive efficiency, and report KPIs and monthly gross profit. This role manages a high-volume fulfillment environment and supports scale for future growth.

You will oversee 15,000 SKUs for 25 clients, with 500 orders per day and use NetSuite WMS to schedule and update activities, ensuring timely shipping and quality control.

Qualifications

• 5+ years of warehouse logistics management experience.
• Experience managing thousands of SKUs across multiple e-commerce accounts.
• Strong background in inventory management and warehouse logistics.
• Familiarity with WMS systems, shipping software, and e-commerce fulfillment platforms (NetSuite experience preferred).

Responsibilities

• Oversee all warehouse departments (receiving, quality control, kitting/packaging, returns, inventory control).
• Develop and maintain SOPs for all warehouse workflows and quality control processes.
• Optimize layout, workflow efficiency, and storage utilization.
• Manage real-time job-costing and fulfillment order schedules to ensure accurate project profitability.
• Ensure adherence to e-commerce SLAs across 30+ client stores.
• Maintain accurate inventory records for all client programs.
• Hire, train, supervise, and motivate warehouse staff.
• Set performance expectations, provide accountability, and conduct semi-annual performance reviews.
• Manage partnerships with shipping and logistics providers (UPS, FedEx, USPS, freight, couriers).
• Schedule and communicate kitting/packaging jobs for clients; provide updates to Sales/Account Management.
• Utilize NetSuite WMS, shipping software, and inventory systems for daily operations.
• Identify operational inefficiencies and implement process improvements.
• Track and report on KPIs (fulfillment accuracy, turnaround times, labor efficiency, shipping).
• Collaborate with leadership on scaling operations and onboarding new clients.

Skills

Warehouse management

Inventory management

Kitting & packaging

SOP development

Staff supervision

WMS (NetSuite)

Shipping software

Performance metrics

Tools

NetSuite WMS

Shipping software

Inventory systems

Job description

Warehouse Manager / Warehouse Logistics Manager

Salary: $115,000–$140,000 (depending on experience)

Position Summary

We are seeking an experienced Warehouse Logistics Manager (5+ years) to lead our day-to-day warehouse operations, drive efficiency, report on key performance indicators (KPIs) and monthly gross profit, and help scale operations for future growth.

You will oversee a high-volume warehouse that processes about 500 time-sensitive orders per day and manages 15,000 SKUs for 25 clients. Approximately 70% of orders ship directly to customers, while 30% are held for further distribution through our 30 internal Shopify e-commerce sites.

Key responsibilities include managing inventory receipt, quality control, and kitting/packaging functions; ensuring timely and accurate shipments; and utilizing the NetSuite Warehouse Management System for scheduling and updates.

Key Responsibilities

• Oversee all warehouse departments (receiving, quality control, kitting/packaging, returns, inventory control)
• Develop and maintain SOPs for all warehouse workflows and quality control processes
• Optimize layout, workflow efficiency, and storage utilization
• Manage real-time job-costing and fulfillment order schedules to ensure accurate project profitability
• Ensure adherence to e-commerce SLAs across 30+ client stores
• Maintain accurate inventory records for all client programs
• Hire, train, supervise, and motivate warehouse staff
• Set performance expectations, provide accountability, and conduct semi-annual performance reviews
• Manage partnerships with shipping and logistics providers (UPS, FedEx, USPS, freight, couriers)
• Schedule and communicate kitting/packaging jobs for clients; provide updates to Sales/Account Management
• Utilize NetSuite WMS, shipping software, and inventory systems for daily operations
• Identify operational inefficiencies and implement process improvements
• Track and report on KPIs (fulfillment accuracy, turnaround times, labor efficiency, shipping)
• Collaborate with leadership on scaling operations and onboarding new clients

Qualifications

• 5+ years of warehouse logistics management experience, including complex kitting, returns/exchanges, quality control, and picking/packing
• Experience managing thousands of SKUs across multiple e-commerce accounts
• Strong background in inventory management and warehouse logistics
• Familiarity with WMS systems, shipping software, and e-commerce fulfillment platforms (NetSuite experience preferred)
• Performance bonus opportunities
• 401(k) with company matching
• Paid time off & paid holidays
• Employee incentive program (profit sharing, incentive units)