Warehouse Lead: Drive Daily Ops & Lead a Winning Team

Macy's; Martinsburg (WV); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Job summary

Macy's is seeking a Warehouse Lead to help achieve daily department goals and monitor hourly performance in the fulfillment center. You will guide staffing, training, and process improvements while maintaining safety and efficiency standards.

Responsibilities include leading daily meetings, coaching colleagues, and ensuring KPIs related to merchandise movement and productivity are met. The role requires flexibility in scheduling and strong communication.

Qualifications

• Candidates with a High School Diploma or equivalent are encouraged to apply.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Able to work a flexible schedule including days, evenings, weekends, and holidays based on department and company needs.

Responsibilities

• Conduct daily meetings to discuss the business, priorities, and transition to / from next shift.
• Enlist colleagues to offer suggestions for process/culture improvement and champion their cause.
• Ensures colleagues are trained, cross-trained and/or certified in all operational areas.
• Maintains a clean and organized workplace and work to ensure the personal safety of all colleagues.
• Provides hands-on direction to colleagues for the operation of the fulfillment center.
• Achieve daily department plans established by the Operations Manager. Balance freight flow and monitor hour by hour performance.

Skills

Communication

Training and development

Organization and time management

Problem-solving

Technology proficiency

Equipment

Team collaboration

Self-motivation

Education

High School diploma or equivalent

Tools

Forklifts

Pallet jacks

Job description

Macy's is seeking a Warehouse Lead to help achieve daily department goals and monitor hourly performance in the fulfillment center. You will guide staffing, training, and process improvements while maintaining safety and efficiency standards.

Responsibilities include leading daily meetings, coaching colleagues, and ensuring KPIs related to merchandise movement and productivity are met. The role requires flexibility in scheduling and strong communication.