Warehouse IT Support Specialist

Conectiv Supply Chain Solutions; La Vergne (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Conectiv Supply Chain Solutions in Tennessee is seeking an IT Support Specialist to serve as the liaison between IT and warehouse operations. You will manage TeamDynamix incidents, support warehouse applications, and assist with system configuration and documentation.

The role requires 3–5+ years of IT support in manufacturing or distribution, familiarity with Windows, Active Directory, and Softeon WMS, and the ability to travel between sites for project work. On-site work is required.

Qualifications

• 3-5+ years of IT support experience in a corporate, manufacturing, distribution, or warehouse environment.
• Bachelor’s degree or equivalent in IT or related field preferred.
• Experience with Softeon WMS and warehouse applications is a plus.

Responsibilities

• Act as the liaison between IT personnel and business users to define requirements for system enhancements and program changes.
• Support and manage Team Dynamix incidents through resolution and closure.
• Provide daily business support, user assistance, and issue resolution for warehouse applications.
• Configure and maintain warehouse settings, including pick sequences, warehouse profiles, user security groups, and employee system access.
• Develop test scripts, execute testing activities, document results, and obtain approvals for system changes.
• Read, understand, and follow all procedures, notices and policies applicable to the area.

Skills

IT support

TeamDynamix

WMS Softeon

Windows OS

AD management

Printer support

Network troubleshooting

Documentation

Testing

Education

Bachelor’s degree or equivalent

Tools

ServiceNow

TeamDynamix

Softeon WMS

MS Office

Job description

Conectiv Supply Chain Solutions in Tennessee is seeking an IT Support Specialist to serve as the liaison between IT and warehouse operations. You will manage TeamDynamix incidents, support warehouse applications, and assist with system configuration and documentation.

The role requires 3–5+ years of IT support in manufacturing or distribution, familiarity with Windows, Active Directory, and Softeon WMS, and the ability to travel between sites for project work. On-site work is required.