Warehouse IT & Network Engineer for ERP & Automation

Feeser's Food Distributors; Harrisburg (Dauphin County); On-site; USD 85,000 - 120,000; Full time

Job summary

Feeser’s Food Distributors is seeking an IT Systems & Network Engineer to own IT service management, end-user support, and warehouse technology. You will serve as the primary technical resource ensuring stability across office, warehouse, and core systems, including cloud ERP integrations.

You will manage workflows, escalations, and device infrastructure, while supporting network, security, and disaster recovery efforts.

Qualifications

• 5+ years of hands-on IT experience across support, infrastructure, networking, and systems administration.
• Experience supporting warehouse, logistics, manufacturing, or distribution environments preferred.
• Strong experience with endpoint management, operating systems, directory services, DNS, DHCP, virtualization, networking, and enterprise applications.
• Experience administering an IT service management platform.
• Experience with workflow automation tools.
• Experience supporting enterprise print environments, print servers, thermal printers, label printers, barcode printers, warehouse printers, and mobile printing technologies.
• ERP experience is preferred but not required.
• Relevant industry certifications are preferred.

Responsibilities

• Own and manage the IT service management platform, including workflows, SLAs, queues, reporting, and automation.
• Manage ticket intake, prioritization, escalation, and resolution.
• Maintain the service catalog and knowledge base.
• Act as the primary escalation point for IT issues.
• Troubleshoot hardware, software, operating systems, and business applications.
• Deploy, image, and maintain endpoints, mobile devices, and peripherals.
• Manage asset tracking and lifecycle activities.
• Support RF devices, scanners, voice systems, handhelds, tablets, mobile devices, and warehouse printers.
• Troubleshoot connectivity, switching, firewall, VPN, and Wi-Fi issues.
• Monitor network performance and assist with maintenance and optimization.
• Assist with disaster recovery and business continuity activities.
• Provide after-hours and on-call support as needed.
• Support enterprise application and infrastructure initiatives.

Skills

Troubleshooting

IT service management

Workflow automation

System integrations

Communication

Root cause analysis

Cross-system troubleshooting

Tools

Active Directory

DNS

DHCP

Virtualization (VMware)

ERP systems

Print servers

Printers & barcode printers

Job description

Feeser’s Food Distributors is seeking an IT Systems & Network Engineer to own IT service management, end-user support, and warehouse technology. You will serve as the primary technical resource ensuring stability across office, warehouse, and core systems, including cloud ERP integrations.

You will manage workflows, escalations, and device infrastructure, while supporting network, security, and disaster recovery efforts.