Warehouse Inventory & Returns Specialist

YQN Logistics; Houston (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

YQN Logistics in Katy/Houston,TX, is hiring a full-time returns processor to manage customer return packages, verify contents, update inventory, and handle exceptions. You will maintain documentation, assist with re-shipment, and generate reports under supervision.

English proficiency and strong organizational skills are required; knowledge of Mandarin is a plus. The role emphasizes accuracy, timely data entry, and collaboration with the shipping team to ensure smooth cross-border returns and

Qualifications

• Must be able to communicate effectively in English on a daily basis.
• Strong interpersonal and communication skills.
• Detail-oriented, patient, and highly responsible.
• Strong organizational and time management skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Process customer return packages by unpacking, verifying contents, and sorting according to established standards
• Accurately enter return data into the system and update inventory records
• Handle exception cases (e.g., incorrect addresses, transit damage) and assist with re-shipments
• Follow up on operational tickets related to replacement shipments and product exchanges
• Maintain organized return documentation and generate reports as needed
• Perform other duties as assigned by the supervisor

Skills

English communication

Interpersonal skills

Time management

Detail-oriented

Organizational skills

Microsoft Office proficiency

Tools

Microsoft Office

Job description

YQN Logistics in Katy/Houston,TX, is hiring a full-time returns processor to manage customer return packages, verify contents, update inventory, and handle exceptions. You will maintain documentation, assist with re-shipment, and generate reports under supervision.

English proficiency and strong organizational skills are required; knowledge of Mandarin is a plus. The role emphasizes accuracy, timely data entry, and collaboration with the shipping team to ensure smooth cross-border returns and