Bilingual Warehouse Associate - Inventory & Returns

YQN; Katy (TX); On-site; USD 2,204,000 - 2,893,000; Full time

Job summary

YQN is hiring a Warehouse Associate-Inventory Control in Katy, TX. The role focuses on processing returned items, updating inventory, and handling shipment exceptions. English communication is required, and Mandarin is a plus.

Must have legal work status in the U.S. and be detail-oriented with strong organizational skills. The position is full-time with starting pay of $17.00 per hour plus overtime opportunities.

Qualifications

• Must be legally eligible to work in the U.S.
• Daily English communication required.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Detail-oriented, patient and highly responsible.
• Strong organizational and time management abilities.
• Knowledge of Chinese (Mandarin) is a plus, not required.

Responsibilities

• Process customer return packages by unpacking, verifying contents and sorting per standards.
• Enter return data into the system and update inventory records.
• Handle exception cases (address issues, transit damage) and assist with re-shipments.
• Follow up on tickets related to replacement shipments and product exchanges.
• Maintain organized return documentation and generate reports as needed.
• Perform other duties as assigned by the supervisor.

Skills

Microsoft Office

English communication

Interpersonal skills

Time management

Detail orientation

Organizational skills

Chinese language (bonus)

Job description

YQN is hiring a Warehouse Associate-Inventory Control in Katy, TX. The role focuses on processing returned items, updating inventory, and handling shipment exceptions. English communication is required, and Mandarin is a plus.

Must have legal work status in the U.S. and be detail-oriented with strong organizational skills. The position is full-time with starting pay of $17.00 per hour plus overtime opportunities.