Returns & Inventory Control Specialist

YQN Logistics; Katy (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

YQN Logistics in Katy, TX is hiring for a full-time Returns Specialist who will process customer return packages, verify contents, and update inventory records to ensure accurate stock levels. You will handle exceptions, coordinate re-shipments, maintain return documentation, and generate reports while using Microsoft Office tools.

English communication is essential, and Mandarin skills are a plus. Work onsite in a fast-paced logistics environment with a focus on accuracy, timeliness, and

Qualifications

• Must have legal authorization to work in the U.S.
• Able to communicate effectively in English on a daily basis.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Detail-oriented, patient, and highly responsible.
• Strong organizational and time management skills.
• Ability to speak Chinese (Mandarin) is a plus, but not required.

Responsibilities

• Process customer return packages by unpacking, verifying contents, and sorting according to established standards
• Accurately enter return data into the system and update inventory records
• Handle exception cases (e.g., incorrect addresses, transit damage) and assist with re-shipments
• Follow up on operational tickets related to replacement shipments and product exchanges
• Maintain organized return documentation and generate reports as needed
• Perform other duties as assigned by the supervisor

Skills

Legal work authorization

English communication

Interpersonal skills

Detail-oriented

Organization & time management

Chinese (Mandarin) - optional

Tools

Microsoft Office

Job description

YQN Logistics in Katy, TX is hiring for a full-time Returns Specialist who will process customer return packages, verify contents, and update inventory records to ensure accurate stock levels. You will handle exceptions, coordinate re-shipments, maintain return documentation, and generate reports while using Microsoft Office tools.

English communication is essential, and Mandarin skills are a plus. Work onsite in a fast-paced logistics environment with a focus on accuracy, timeliness, and