Warehouse Inbound Supervisor

Skillframe AI; Easton (Northampton County); On-site; USD 52,000 - 72,000; Full time

Job summary

Skillframe AI in Easton, PA is seeking a hands-on Warehouse Inbound & Returns Supervisor to lead the morning shift. You will oversee 15–17 associates across receiving and returns, ensuring timely unloading, put-away, and accurate returns processing while meeting tight deadlines.

The role emphasizes safety, coaching, and continuous process improvements, with a new local facility opening in Q1 and clear paths for advancement in operations.

Qualifications

• 3+ years of experience leading a logistics team in receiving, inbound, or returns.
• Experience with a Warehouse Management System (WMS) and Outlook.
• Ability to stand, walk on concrete for extended periods, lift up to 50 lbs.

Responsibilities

• Lead the floor: supervise 5–7 receiving associates and ~10 returns processing team members.
• Manage inbound flows: unload, check, and put away shipments quickly per deadlines.
• Oversee returns & repackaging: sort returns; decide what is damaged and what can be repackaged.
• Plan labor: coordinate with client service teams to schedule daily headcount.
• Train & coach: build a multi-skilled team through on-floor training and feedback.
• Keep it safe: promote safety culture and ensure compliance.

Skills

Team leadership

Logistics coordination

Bilingual English/Spanish

Strong communication

Education

High school diploma

Bachelor’s degree in Logistics or Supply Chain

Tools

Warehouse Management System (WMS)

Microsoft Outlook

Job description

We are looking for a hands-on, proactive Warehouse Inbound & Returns Supervisor to lead our morning-shift team. In this role, you won't just oversee standard receiving; you will also manage our high-volume returns processing operations.You will lead a dedicated team of 15 to 17 associates across both departments, ensuring we meet our commitments to top active lifestyle brands. If you enjoy a fast-paced environment, love building up a team, and have a sharp eye for process improvements, we want to hear from you.What You Will Do:Lead the Floor: Directly supervise 5–7 receiving associates and roughly 10 returns processing team members.Manage Inbound Flows: Ensure all incoming shipments are unloaded, checked, and put away in racking quickly according to our strict deadlines.Oversee Returns & Repackaging: Direct the team sorting through customer returns. Decide what is damaged and what can be safely repackaged for future customer orders.Plan Labor: Review upcoming shipment loads and coordinate with internal client service teams to ensure you have the right headcount scheduled daily.Train & Coach: Build a multi-skilled team through continuous on-the-floor training, performance feedback, and cross-training.Keep It Safe: Drive a culture of safety across your assigned zone, identifying hazards and ensuring your team follows warehouse safety compliance.What You Bring:Experience: 3+ years of experience leading a logistics team, specifically within receiving, inbound, or returns processing.Tech Literacy: Strong experience working daily with a Warehouse Management System (WMS) and Microsoft Outlook.Physical Ability: Able to stand and walk on the concrete floor for extended periods, lift up to 50 lbs, and climb warehouse ladders or stairs.Communication: Strong verbal communication skills. Being bilingual in Spanish and English is a massive plus, but not required.Education: A high school diploma is required; a Bachelor’s degree in Logistics or Supply Chain is a plus.Why apply?Double Exposure Leadership: This isn’t a one-dimensional receiving role. You get to dual-manage standard inbound freight and e-commerce returns, significantly building your operational resume.Real Career Growth: The local footprint is expanding fast. A brand-new facility is opening locally in Q1, meaning plenty of room for upward mobility and future leadership paths as operations grow.Work-Life Balance Culture: Unlike third-party logistics (3PL) providers that force mandatory 70-hour weeks for months at a time, this company values labor management. Peak season operations are carefully managed to prevent leadership burnout.Premium Clients: You get to work directly with high-demand products from major companies in the active lifestyle space.