Warehouse Group Lead - Lead Ops & Develop a High-Performance Team

URBN Urban Outfitters, Inc.; Gap (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement plan

Job summary

URBN Urban Outfitters, Inc. in Gap, PA, is seeking a Group Lead to provide leadership for warehouse associates, maintain SLAs, and act as a subject matter expert in the designated area. The role requires strong organizational skills, problem-solving, and effective communication.

Shift is Sunday to Wednesday, 6:00 am to 4:30 pm, with overtime as needed. You will oversee production quality, train employees, improve workflow, and collaborate with management to resolve operational issues.

Qualifications

• Must be 18 years or older.
• 1 to 2 years of equivalent job experience; team building and leadership skills
• Works well under pressure and time constraints, dependable and with a sense of urgency
• Excellent organizational and efficiency skills
• Ability to define problems, collect data, establish facts, and draw conclusions
• Able to work with minimal supervision
• Maintain acceptable attendance and must be able to work overtime as required
• Comprehend and follow work instructions to meet productivity and quality standards

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Team leadership

Organizational skills

Problem solving

Communication skills

Time management

Education

High school diploma or GED

Job description

URBN Urban Outfitters, Inc. in Gap, PA, is seeking a Group Lead to provide leadership for warehouse associates, maintain SLAs, and act as a subject matter expert in the designated area. The role requires strong organizational skills, problem-solving, and effective communication.

Shift is Sunday to Wednesday, 6:00 am to 4:30 pm, with overtime as needed. You will oversee production quality, train employees, improve workflow, and collaborate with management to resolve operational issues.