Inbound Dock Group Lead — Morning Shift Ops Lead

URBN Urban Outfitters, Inc.; Levittown (PA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Group Lead in Levittown, PA, to supervise warehouse associates, maintain SLAs, and act as a subject matter expert in the designated area. The role emphasizes leadership, efficiency, and problem-solving in a fast-paced environment.

The successful candidate will support staff development, promote an efficient workflow, and ensure adherence to SOPs while collaborating with management and cross-functional teams to resolve issues.

Qualifications

• Must be 18 years or older.
• High school degree or GED required.
• 1–2 years of leadership or team-building experience.
• Ability to work under pressure and meet deadlines.
• Strong organizational and time-management skills.
• Good problem-solving and data gathering abilities.
• Willing to work overtime as needed.

Responsibilities

• Provide leadership for all associates in the designated area.
• Maintain SLAs for the department.
• Act as a subject matter expert in the area.
• Support employee development.
• Promote efficient workflow and ensure supplies for daily tasks.
• Create a positive work environment with professionalism and integrity.
• Oversee production quality and ensure compliance with SOPs.
• Collaborate with management and cross-functional teams to resolve issues.

Skills

Leadership

Team Building

Time Management

Communication

Problem Solving

Attention to Detail

Education

High School Diploma or GED

Job description

URBN Urban Outfitters, Inc. is seeking a Group Lead in Levittown, PA, to supervise warehouse associates, maintain SLAs, and act as a subject matter expert in the designated area. The role emphasizes leadership, efficiency, and problem-solving in a fast-paced environment.

The successful candidate will support staff development, promote an efficient workflow, and ensure adherence to SOPs while collaborating with management and cross-functional teams to resolve issues.