Warehouse Group Lead - Team & Process Excellence

URBN Urban Outfitters, Inc.; Indiana (PA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee Discounts

Retirement Savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Group Lead for its Indiana, PA location to provide leadership across the warehouse team and ensure daily tasks meet production and quality standards.

The role emphasizes strong organizational skills, problem solving, and effective communication to sustain efficient workflow and high performance. As a key SME in the designated area, you will mentor staff, uphold SLAs, and collaborate with management to resolve issues impacting operations while maintaining

Qualifications

• Must be 18 years or older.
• High school degree or GED required.
• 1 to 2 years of equivalent job experience; team building and leadership skills.
• Works well under pressure and time constraints, dependable and with a sense of urgency.
• Excellent organizational and efficiency skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Able to work with minimal supervision.
• Maintain acceptable attendance and must be able to work overtime as required.
• Comprehend and follow work instructions to meet productivity and quality standards.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Team building

Communication

Organizational skills

Problem solving

Time management

Attention to detail

Education

High school diploma or GED

Job description

URBN Urban Outfitters, Inc. is seeking a Group Lead for its Indiana, PA location to provide leadership across the warehouse team and ensure daily tasks meet production and quality standards.

The role emphasizes strong organizational skills, problem solving, and effective communication to sustain efficient workflow and high performance. As a key SME in the designated area, you will mentor staff, uphold SLAs, and collaborate with management to resolve issues impacting operations while maintaining