Warehouse/Donations Assistant (FT)

Habitat for Humanity of the Charlotte Region; Charlotte (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

PTO

Career development

Casual environment

403(b) match

Job summary

Habitat for Humanity of the Charlotte Region is seeking a Full-Time Warehouse/Donations Assistant in Charlotte, NC. The role supports the organization’s mission to provide safe, affordable housing by handling donations, loading/unloading merchandise, and maintaining an organized back room and donation dock.

The job involves physical work, outdoor exposure, and occasional weekend shifts. Responsibilities include outstanding customer service, safe handling of items, and collaboration with staff

Qualifications

• Ability to move and lift 50 lbs. unassisted.
• Ability to move and lift at least 75 lbs with assistance.
• Ability to work outdoors in all climates.
• Ability to obtain Forklift Certification and operate a forklift on a regular basis.

Responsibilities

• Assist customers in unloading donations, loading purchases, keeping the back room organized by moving merchandise to and from the sales floor.
• Guarantee safe and prompt loading and unloading of donated or purchased merchandise.
• Guarantee safe and prompt loading and unloading of Restore trucks.
• Maintain safe procedures while moving merchandise to and from the sales floor.
• Inform customers of our donations acceptance policy and refer donors to alternate options for non-accepted items.
• Be an effective team member when working with staff and volunteers.
• Utilize forklift as required.

Skills

Customer service

Team player

Forklift operation

Tools

Forklift Certification

Job description

Mission-Driven Career Opportunity

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a Full-Time Warehouse/Donations Assistant, you'll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Mission-Driven Career Opportunity

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a Full-Time Warehouse/Donations Assistant, you'll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Why Join Habitat?

• Competitive salary and benefits
• Industry-leading healthcare, dental, vision,) flexible spending accounts (healthcare and dependent care)
• Work/life balance supported by generous PTO
• Career development and promotion opportunities
• Casual working environment
• Retirement planning a 403(b) with 3% organizational match

Position Purpose

Assist customers in unloading donations, loading purchases, keeping the back room and donation dock organized by efficiently moving merchandise to and from the sales floor.

Essential Functions

• Ensure that each customer and donor receive outstanding service
• Guarantee safe and prompt loading and unloading of customers donated or purchased merchandise
• Guarantee safe and prompt loading and unloading of Restore trucks
• Maintain safe procedures while moving merchandise to and from the sales floor
• Inform customers of our donations acceptance policy; refer donors to alternate options for those items that we do not accept
• Knowledgeable about company’s products and services, and customer-related policies
• Be an effective team member when working with staff and volunteers
• Utilize forklift as required

Qualifications

Physical Requirements:

• Ability to move and lift 50 lbs. unassisted
• Ability to move and lift at least 75 lbs with assistance
• Ability to work outdoors in all climates
• Ability to obtain Forklift Certification and operate a forklift on a regular basis
• Ability to climb steps to Forklift cab
• Ability to move and stand for extended periods of time

External Interactions

• Customers
• Volunteers
• Donors

Estimated Time Commitment

• 40 hours/week, including weekends and periodic holidays. Rotating Sunday - Saturday schedule, Sundays off, additional day off as scheduled by supervisor. Shifts scheduled to begin as early as 8:30AM and end as late as 7PM, depending on staffing needs.

Level of authority

• Requires Minimal Supervision
• Reports to Backroom Supervisor

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C

• 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.