Warehouse/Donations Assistant

Habitat for Humanity of the Charlotte Region; Pineville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible spending accounts

Career development and promotion

Casual working environment

403(b) with 3% match

Job summary

Habitat for Humanity of the Charlotte Region is seeking a Part-Time Warehouse/Donations Assistant to support our Restore operation. You will unload donations, load purchases, and keep the back room and donation dock organized while efficiently moving merchandise to and from the sales floor.

The role emphasizes safety, reliable attendance, and teamwork with staff and volunteers. You may operate a forklift, assist customers, and uphold Habitat’s policies in a fast-paced retail setting and outdoor

Qualifications

• Reliable transportation to and from work.

Responsibilities

• Assist customers in unloading donations and loading purchases.
• Keep back room and donation dock organized and move merchandise to and from the sales floor.
• Guarantee safe and prompt loading/unloading of donated or purchased merchandise.
• Operate forklift as required and work with staff and volunteers.
• Adhere to Habitat’s Code of Conduct and maintain a presentable appearance.
• Demonstrate initiative and maintain regular, reliable attendance.
• Represent Habitat professionally and adhere to schedule.

Skills

Customer service

Job description

Mission-Driven Career Opportunity

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a Part-Time Warehouse/Donations Assistant, you'll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Why Join Habitat?

• Flexible spending accounts (healthcare and dependent care)
• Career development and promotion opportunities
• Casual working environment
• Retirement planning a 403(b) with 3% organizational match

Position Purpose

Assist customers in unloading donations, loading purchases, keeping the back room and donation dock organized by efficiently moving merchandise to and from the sales floor.

Essential Functions

• Ensure that each customer and donor receives outstanding service
• Guarantee safe and prompt loading and unloading of customers' donated or purchased merchandise
• Guarantee safe and prompt loading and unloading of Restore trucks
• Maintain safe procedures while moving merchandise to and from the sales floor
• Inform customers of our donations acceptance policy; refer donors to alternate options for those items that we do not accept
• Knowledgeable about company's products and services, and customer-related policies
• Be an effective team member when working with staff and volunteers
• Utilize fork lift as required
• Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public
• Show initiative
• Regular and reliable job attendance
• Adhere to schedule
• Represent Habitat in a positive, professional manner at all times
• Maintain a presentable appearance, including ReStore appropriate attire
• Ability to adhere to Habitat’s Code of Conduct policies and other policies
• Dependable transportation to work
• Habitat Charlotte Region-related tasks as requested by supervisor

Qualifications

• Reliable transportation to and from work

Work Environment

This position requires working indoors in a retail setting and outdoors in all types of weather, as well as warehouse/dock setting which may or may not be climate controlled.

Physical Demands

• Ability to move and lift 50 lbs. unassisted
• Ability to move and lift at least 75 lbs. with assistance
• Ability to work outdoors in all climates
• Ability to obtain Forklift Certification and operate a forklift on a regular basis
• Ability to climb steps to Forklift cab
• Ability to move and stand for extended periods of time

Estimated Time Commitment

• 20 - 25 hours/week, including weekends and periodic holidays. Shifts will be scheduled depending on the needs of the store. Monday-Saturday rotating schedule, with shifts beginning as early as 8:30AM and ending as late as 7PM.

Level of Authority

• Requires minimal supervision
• Reports to Backroom Supervisor

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace.

A pre-employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.