Warehouse & Customer Support Administrator

Opti Staffing; Chandler (AZ); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Opportunity to support cutting-edge industries

Hands-on role with a mix of warehouse and customer responsibilities

Strong team environment with cross-functional collaboration

Long-term opportunity with growth potential

Exposure to advanced inventory systems

Job summary

Opti Staffing is seeking a Warehouse & Customer Support Administrator in Chandler, AZ. This role involves serving as a key contact for customer inquiries, managing customer orders, and ensuring efficient inventory management. Ideal candidates will have a strong customer service mindset, excellent communication skills, and experience with ERP systems. This position offers an opportunity for growth within a supportive team environment while working with cutting-edge industries.

Qualifications

• Experience in a similar warehouse, customer service, or operations support role.
• Strong customer service mindset with the ability to build relationships.
• Excellent communication and organizational skills.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Experience with ERP, WMS, or inventory management systems.
• Proficiency in Microsoft Office including Excel, Outlook, and Word.
• Strong attention to detail and problem-solving ability.

Responsibilities

• Serve as a key point of contact for customer inquiries.
• Provide top-tier customer service ensuring all requests are handled quickly.
• Enter and manage customer orders within inventory and ERP systems.
• Track shipments and coordinate deliveries.
• Maintain accurate inventory records.
• Compile and communicate reports related to inventory and orders.
• Process warehouse documentation including delivery dockets and GRNs.
• Coordinate with internal teams on production orders.

Skills

Customer service mindset

Communication skills

Organizational skills

Multitasking ability

Attention to detail

Problem-solving skills

Tools

ERP systems

WMS

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Warehouse & Customer Support Administrator

Location: Chandler, AZ

Pay: $22-$26/hr. DOE

Schedule: Monday – Friday | 7am-4pm

Who We Are

We are partnering with a global leader supporting some of the world’s largest manufacturers in highly regulated industries including semiconductor, life sciences, and medical devices. This is a unique opportunity to work onsite in a fast-paced, high-impact environment where precision, service, and accountability matter.

What You’ll Do

• Serve as a key point of contact for customer inquiries via phone, email, and in person
• Provide top-tier customer service, ensuring all requests are handled quickly and accurately
• Enter and manage customer orders within inventory and ERP systems
• Track shipments, coordinate deliveries, and ensure materials arrive at the right place at the right time
• Maintain accurate inventory records, support cycle counts, and assist with stock management across multiple locations
• Compile and communicate reports related to inventory, orders, and service levels
• Process warehouse documentation including delivery dockets, GRNs, and system uploads
• Coordinate with internal teams on production orders, special orders, and kitting/assembly needs
• Monitor lead times and proactively communicate updates to customers and internal stakeholders
• Identify potential issues, trends, or inefficiencies and elevate or resolve them before they impact service
• Develop a strong understanding of product lines and the customer’s operating environment

What’s In It for You

• Opportunity to support cutting-edge industries in a fast-paced environment
• Hands-on role with a mix of warehouse operations and customer-facing responsibilities
• Strong team environment with cross-functional collaboration
• Long-term opportunity with growth potential
• Exposure to advanced inventory systems and processes

What You Need to Have

• Experience in a similar warehouse, customer service, or operations support role
• Strong customer service mindset with the ability to build relationships
• Excellent communication and organizational skills
• Ability to multitask, prioritize, and stay organized in a fast-paced environment
• Experience with ERP, WMS, or inventory management systems
• Proficiency in Microsoft Office including Excel, Outlook, and Word
• Strong attention to detail and problem-solving ability

The Musts

• Reliable attendance and strong work ethic
• Ability to work both independently and as part of a team
• Comfort working in a busy, high-demand environment
• Strong sense of urgency and accountability
• Experience with SAP, Maximo, or similar systems
• Background working with technical products, spare parts, or manufacturing environments
• Experience in inventory control, shipping/receiving, or warehouse coordination