Warehouse & Customer Admin

Ultimate Staffing; Chandler (AZ); On-site; USD 20,664 - 34,440; Full time

Job summary

Ultimate Staffing in Chandler, AZ is seeking a Warehouse & Customer Support Administrator to build strong customer relationships, manage orders, and ensure efficient inventory and shipping processes.

The role requires experience in warehouse or customer support, proficiency in Microsoft Office and ERP/WMS systems, and the ability to multitask in a fast-paced environment while delivering excellent service.

Qualifications

• Experience in a similar warehouse or customer support role.
• Strong customer service orientation and proactive mindset.
• Excellent time management and organizational skills.
• Proficiency in Microsoft Office; ERP/WMS experience preferred.
• Familiarity with spare parts or technical products is a plus.

Responsibilities

• Build and maintain strong relationships with customers.
• Respond to inquiries via phone, email, and in person.
• Process orders and manage stock reports in inventory systems.
• Track shipments and coordinate with warehouses.
• Generate reports and communicate them to customers.
• Support inventory management and cycle counting.
• Identify issues affecting service levels or inventory accuracy.
• Coordinate production and special orders requiring kitting.

Skills

Customer service

Time management

Organizational skills

Communication

Multitasking

Interpersonal skills

Tools

SAP

Maximo

Microsoft Office

ERP/WMS systems

Job description

Job Title: Warehouse & Customer Support Administrator

Location: Chandler, AZ

Pay Rate: Up to $25/hr

Key Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Respond to customer inquiries via phone, email, and in person.
• Ensure high levels of customer service and satisfaction.
• Collaborate with internal and external teams to resolve issues and fulfill orders efficiently.
• Perform order entry, stock reporting, and data input using various inventory management systems.
• Generate and communicate reports to customers.
• Support inventory management and cycle counting activities.
• Monitor and manage stock levels across multiple warehouses.
• Track and coordinate incoming and outgoing shipments.
• Manage lead times and communicate updates to stakeholders.
• Process and archive delivery documents in the ERP system.
• Coordinate production and special orders requiring kitting or assembly.
• Identify and elevate issues affecting service levels or inventory accuracy.
• Develop product knowledge and understand customer-specific requirements.

Required Skills & Experience

• Previous experience in a similar warehouse or customer support role.
• Strong customer service orientation with a proactive mindset.
• Excellent time management and organizational skills.
• Effective communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with ERP/WMS systems (SAP, Maximo, etc. preferred).
• Familiarity with spare parts, machine parts, or technical products is a plus

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.