Warehouse Customer Service

Mead Lumber; Town of Grand Island (NY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employee Ownership (ESOP)

Medical, Dental, and Vision plans

Paid Time Off

Job summary

Mead Lumber Company is seeking a Warehouse/Yard Associate to safely load building materials for customers and support daily yard operations in Grand Island. You will unload deliveries, organize inventory, and assist customers with product selection while maintaining a clean, safe outdoor work environment.

Qualified candidates will have a valid driver’s license, forklift experience or willingness to become certified, and the ability to read invoices and tickets.

Qualifications

• Valid driver's license is required.
• Forklift experience preferred or willingness to become certified.
• Previous warehouse, yard, or building materials experience preferred.
• Ability to read and interpret invoices, tickets, and basic order information.
• Strong attention to detail and commitment to accuracy.
• Customer-focused with strong communication skills.
• Ability to work independently and as part of a team.
• Self-motivated, organized, and dependable.
• Willingness to learn building materials and product knowledge.
• High School diploma or GED required.
• Ability to stand and walk for 4–10 hours per day.
• Ability to lift, carry, stoop, kneel, and crouch regularly, including lifting 50+ lbs.
• Works outdoors in all weather conditions.

Responsibilities

• Load and unload customer and contractor orders accurately based on invoices and tickets.
• Greet customers, verify orders, and ensure materials are correct before loading.
• Safely load customer vehicles and contractor trucks, ensuring proper handling and securement.
• Receive and unload vendor deliveries; verify materials against purchase orders.
• Organize, label, stock, and maintain inventory in designated locations.
• Identify and pull materials listed on tickets and communicate shortages or issues.
• Process and document returned materials and place in designated areas.
• Operate forklifts and other equipment safely in accordance with company and OSHA standards.
• Maintain cleanliness and organization of the yard, sheds, and work areas.
• Cut lumber and assemble materials as needed for customers or orders.
• Assist customers with product selection and resolve issues professionally.
• Follow all safety procedures and protect company property and equipment.
• Perform duties in all weather conditions.
• Other duties as assigned.

Skills

Valid driver's license

Forklift experience

Customer service

Team oriented

Education

High School diploma or GED

Job description

Mead Lumber of Grand Island
1612 South Webb Road
Grand Island, NE 68802, USA

Description

Company Overview:

Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary:

The Warehouse/Yard Associate is responsible for safely and efficiently loading building materials for customers while providing excellent customer service. This role also supports daily yard operations including receiving and unloading deliveries, organizing inventory, and maintaining a clean and safe work environment.

Key Responsibilities:

• Load and unload customer and contractor orders accurately based on invoices and tickets.
• Greet customers, verify orders, and ensure materials are correct before loading.
• Safely load customer vehicles and contractor trucks, ensuring proper handling and securement.
• Receive and unload vendor deliveries; verify materials against purchase orders.
• Organize, label, stock, and maintain inventory in designated locations.
• Identify and pull materials listed on tickets and communicate shortages or issues.
• Process and document returned materials and place in designated areas.
• Operate forklifts and other equipment safely in accordance with company and OSHA standards.
• Maintain cleanliness and organization of the yard, sheds, and work areas.
• Cut lumber and assemble materials as needed for customers or orders.
• Assist customers with product selection and resolve issues professionally.
• Follow all safety procedures and protect company property and equipment.
• Perform duties in all weather conditions.
• Other duties as assigned.

Desired Skills, Knowledge, and Qualifications:

• Valid driver’s license required.
• Forklift experience preferred (or willingness to become certified).
• Previous warehouse, yard, or building materials experience preferred.
• Ability to read and interpret invoices, tickets, and basic order information.
• Strong attention to detail and commitment to accuracy.
• Customer-focused with strong communication skills.
• Ability to work independently and as part of a team.
• Self-motivated, organized, and dependable.
• Willingness to learn building materials and product knowledge.
• High School diploma or GED required.
• Ability to stand and walk for extended periods (4–10 hours per day).
• Ability to lift, carry, stoop, kneel, and crouch regularly, including lifting 50+ lbs.
• Works outdoors in all weather conditions.

ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer. We also offer our employees competitive pay as well as the benefits listed below:

Additional Benefits Include:

Medical, Dental, and Vision Plans

• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Equal Employment Opportunity:

Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.