Warehouse Automation & Systems Specialist

Simon & Schuster, Inc.; Jackson, Northern (TN, KY); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Simon & Schuster US is seeking a Distribution Systems & Automation Specialist to support automated distribution operations. You will work with Industrial Engineering, Operations leaders, and IT to ensure WMS/WCS, and conveyance equipment run efficiently, diagnosing issues and improving workflows.

The role combines operational expertise with technical problem-solving to optimize distribution performance, program workflows, and collaborate across departments for reliable, scalable processes.

Qualifications

• Undergraduate degree or equivalent experience in Industrial Technology, Information Systems, Engineering Technology, or related field.
• 5+ years supporting automated warehouse or distribution operations.
• Experience with Warehouse Management Systems (WMS).
• Experience troubleshooting Warehouse Control Systems (WCS) or similar automation platforms.
• Strong analytical and troubleshooting skills.
• Comfortable interpreting system data, logs, and workflow behavior.
• Strong communication and organizational skills.

Responsibilities

• Monitor the performance of warehouse automation systems including conveyors, scanners, sortation equipment, and material handling technologies.
• Troubleshoot WMS and WCS issues impacting distribution operations.
• Analyze system errors and determine root causes before escalating to engineering or IT partners.
• Configure, modify, and test operational workflows within warehouse control systems.
• Support programming changes for conveyor routing, workflow logic, and operational sequencing.
• Validate system changes through testing and operational verification.

Skills

WMS experience

WCS experience

Analytical skills

Troubleshooting

Communication

Education

Undergraduate degree or equivalent

Tools

WMS

WCS

PLC

Job description

Simon & Schuster US is seeking a Distribution Systems & Automation Specialist to support automated distribution operations. You will work with Industrial Engineering, Operations leaders, and IT to ensure WMS/WCS, and conveyance equipment run efficiently, diagnosing issues and improving workflows.

The role combines operational expertise with technical problem-solving to optimize distribution performance, program workflows, and collaborate across departments for reliable, scalable processes.