Warehouse Automation & Systems Specialist

Simon and Schuster Books; Jackson (TN); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Life insurance

Broad Based Ownership program

Job summary

Simon & Schuster US seeks a Distribution Systems & Automation Specialist to support automated warehouse distribution operations. You will work with Industrial Engineering, Operations leaders, and IT to optimize WMS/WCS, conveyance equipment, scanners, and workflows.

The role combines operational expertise with technical problem solving to ensure warehouse systems run efficiently, diagnose issues, program/configure workflows, and collaborate across departments to boost performance.

Qualifications

• Undergraduate degree or equivalent in Industrial Technology, Information Systems, Engineering Technology, or related field.
• 5+ years supporting automated warehouse or distribution operations.
• Experience with Warehouse Management Systems (WMS).
• Experience troubleshooting Warehouse Control Systems (WCS) or similar automation platforms.
• Strong analytical and troubleshooting skills.
• Comfortable interpreting system data, logs, and workflow behavior.
• Strong communication and organizational skills.

Responsibilities

• Monitor performance of warehouse automation systems including conveyors, scanners, sortation, and material handling technologies.
• Troubleshoot WMS and WCS issues impacting distribution operations.
• Analyze system errors and determine root causes before escalation to engineering/IT partners.
• Configure, modify, and test workflows within warehouse control systems.
• Support programming changes for conveyor routing and workflow logic.
• Validate system changes through testing and operational verification.
• Coordinate system workflows between warehouse operations, automation equipment, and business applications.
• Monitor throughput and identify bottlenecks; recommend workflow improvements.
• Serve as first point of contact for technical issues; coordinate with engineering, IT, vendors, and maintenance teams.

Skills

WMS

WCS

Analytical skills

Troubleshooting

Data interpretation

Education

Undergraduate degree in Industrial Technology

Related field experience

Tools

PLC programming

SQL

Job description

Simon & Schuster US seeks a Distribution Systems & Automation Specialist to support automated warehouse distribution operations. You will work with Industrial Engineering, Operations leaders, and IT to optimize WMS/WCS, conveyance equipment, scanners, and workflows.

The role combines operational expertise with technical problem solving to ensure warehouse systems run efficiently, diagnose issues, program/configure workflows, and collaborate across departments to boost performance.