Warehouse Automation & Systems Specialist
Simon and Schuster Books
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Benefits offered by this job
Job summary
Simon & Schuster US seeks a Distribution Systems & Automation Specialist to support automated warehouse distribution operations. You will work with Industrial Engineering, Operations leaders, and IT to optimize WMS/WCS, conveyance equipment, scanners, and workflows.
The role combines operational expertise with technical problem solving to ensure warehouse systems run efficiently, diagnose issues, program/configure workflows, and collaborate across departments to boost performance.
Qualifications
- Undergraduate degree or equivalent in Industrial Technology, Information Systems, Engineering Technology, or related field.
- 5+ years supporting automated warehouse or distribution operations.
- Experience with Warehouse Management Systems (WMS).
- Experience troubleshooting Warehouse Control Systems (WCS) or similar automation platforms.
- Strong analytical and troubleshooting skills.
- Comfortable interpreting system data, logs, and workflow behavior.
- Strong communication and organizational skills.
Responsibilities
- Monitor performance of warehouse automation systems including conveyors, scanners, sortation, and material handling technologies.
- Troubleshoot WMS and WCS issues impacting distribution operations.
- Analyze system errors and determine root causes before escalation to engineering/IT partners.
- Configure, modify, and test workflows within warehouse control systems.
- Support programming changes for conveyor routing and workflow logic.
- Validate system changes through testing and operational verification.
- Coordinate system workflows between warehouse operations, automation equipment, and business applications.
- Monitor throughput and identify bottlenecks; recommend workflow improvements.
- Serve as first point of contact for technical issues; coordinate with engineering, IT, vendors, and maintenance teams.
Skills
Education
Tools
Job description
Simon & Schuster US seeks a Distribution Systems & Automation Specialist to support automated warehouse distribution operations. You will work with Industrial Engineering, Operations leaders, and IT to optimize WMS/WCS, conveyance equipment, scanners, and workflows.
The role combines operational expertise with technical problem solving to ensure warehouse systems run efficiently, diagnose issues, program/configure workflows, and collaborate across departments to boost performance.
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