Warehouse Automation Solutions Architect

JBAndrews; Atlanta (GA); On-site; USD 10,000 - 10,000,000; Full time

Job summary

JBAndrews is hiring two Software Solutions Engineers to join its Customer Service organization in Kennesaw, Georgia. This non-development role focuses on understanding system architecture, defining the right solutions, and coordinating with engineering teams to deliver them across the US and Canada.

You will work with Account Management, Sales and Software Engineering to translate customer requirements into technical and commercial proposals, while traveling about 20% for customer visits.

Qualifications

• Experience in warehouse automation or intralogistics software.
• Strong understanding of system architecture and customer requirements.

Responsibilities

• Understand new software and system requirements with customers and Account Managers.
• Develop solutions for software modifications, upgrades, extensions and customizations.
• Define high-level solution architecture and functional requirements.
• Write specifications and technical documentation.
• Coordinate with Software Engineering teams in the US and Europe.
• Prepare estimates, quotations and proposals for projects ($10k–$10m).
• Present proposed solutions and technical concepts to customers.
• Understand interfaces with ASRS, conveyors, robotics and picking systems.
• Support analysis around material flow, throughput, operational processes and system performance.
• Travel ~20% across the US and Canada.

Skills

Customer-facing communication

Requirements gathering

Tools

WCS

WES

SQL

Relational databases

CAD/Layout tools

Job description

JBAndrews is hiring two Software Solutions Engineers to join its Customer Service organization in Kennesaw, Georgia. This non-development role focuses on understanding system architecture, defining the right solutions, and coordinating with engineering teams to deliver them across the US and Canada.

You will work with Account Management, Sales and Software Engineering to translate customer requirements into technical and commercial proposals, while traveling about 20% for customer visits.