Warehouse Associate

7Seventy; New York, Northern (NY, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

7Seventy is seeking a detail-oriented warehouse associate in New York to handle returns processing, inventory control, and order fulfillment. You will inspect returned items, update inventory records, and ensure accuracy across stock movements.

This on-site role requires physical stamina, the ability to lift 50–75 lbs, and the habit of following standard procedures while delivering reliable service to customers and internal teams.

Qualifications

• Excellent math and analytical skills.
• Strong attention to detail.
• Ability to stand and walk for long periods.
• Ability to lift and carry 50 - 75 lbs.
• Previous inventory or returns experience.
• Strong problem-solving skills.
• Knowledge of inventory management principles and best practices.
• Ability to work independently and as part of a team.

Responsibilities

• Process customer returns and exchanges.
• Inspect returned items for condition and return criteria.
• Coordinate exchanges, repairs, and resolutions with internal teams.
• Maintain accurate returns records and customer information.
• Provide customer service and resolve return questions.
• Follow company return policies and procedures.
• Update inventory records for returned items and disposition.
• Manage RMAs, inspecting merchandise and sorting returns.
• Follow up with customers regarding returns when needed.
• Receive and unpack incoming shipments.
• Verify shipments against purchase orders.
• Enter received items into inventory software.
• Maintain inventory records, stock movement, and discrepancy reports.
• Perform regular inventory audits and resolve discrepancies.
• Keep storage areas clean and organized.
• Assist with stocking shelves and moving inventory.
• Maintain records of inventory transactions and reporting.
• Assist clients with inventory counts and verification.
• Answer inventory-related customer questions and complaints.
• Pack and ship items and pick inventory for orders as needed.
• Complete other assigned warehouse duties as needed.

Skills

Math & analytics

Attention to detail

Standing/walking

Lift 50-75 lbs

Returns experience

Problem solving

Inventory principles

Teamwork & independence

Job description

This warehouse role focuses on returns processing, inventory control, order fulfillment, and shipping support. You will inspect returned products, maintain accurate inventory records, help resolve discrepancies, and keep warehouse operations organized and efficient.

What you’ll do

• Process customer returns and exchanges.
• Inspect returned items for condition and confirm they meet return criteria.
• Coordinate exchanges, repairs, and other return-related resolutions with internal teams.
• Maintain accurate records of returns, including reasons for return and customer information.
• Provide helpful customer service and resolve return-related questions.
• Follow company return policies and procedures.
• Update inventory records to reflect returned items and product disposition.
• Manage the return merchandise authorization process, including issuing RMAs, inspecting merchandise, and sorting returned items.
• Follow up with customers regarding returns when needed.
• Receive and unpack incoming shipments.
• Verify shipments against purchase orders.
• Enter received items into inventory software.
• Maintain accurate inventory records, stock movement records, and discrepancy reports.
• Perform regular inventory audits and help resolve discrepancies.
• Keep inventory storage areas clean and organized.
• Assist with stocking shelves and moving inventory.
• Maintain accurate records of inventory transactions and reporting.
• Assist clients with inventory counts and verification.
• Answer inventory-related customer questions and complaints.
• Pack and ship items and pick inventory for orders as needed.
• Complete other assigned warehouse duties as needed.

What you’ll need

• Excellent math and analytical skills.
• Strong attention to detail.
• Ability to stand and walk for long periods.
• Ability to lift and carry 50 - 75 lbs.
• Previous inventory or returns experience.
• Strong problem-solving skills.
• Knowledge of inventory management principles and best practices.
• Ability to work independently and as part of a team.